Emilie Black

Emilie Black

Work History

Work History
Nov 2007 - Mar 2012

Quality Assurance Coordinator

Addiction Treatment Services, Inc.

Awarded "Employee of the Month" in May 2008 and July 2009

▪Managed the Quality Assurance department and oversaw quality system development.

▪ Responsible for the development, implementation and analysis of client and staff satisfaction surveys.

▪Chairperson for the Quality Assurance and Improvement Council and Recognition Committee.

▪Facilitated change studies, one resulting in a 30% reduction of paperwork for clinical staff.

▪Utilized leadership, team facilitation, change management and teaching abilities.

▪ Assisted with writing grants and the monthly internal newsletter for the agency.

▪ Created, wrote, and distributed the agency's monthly internal newsletter as a way to enhance communication interdepartmentally.

2005 - 2007

Quality Improvement Assistant

Newaygo County Mental Health

Data collection and entry for quality assurance reporting.

Facilitated Performance Improvement Teams & RCAs.

Managed projects related to coordination of care & chart reviews.

Responsible for the distribution of satisfaction survey’s to our internal and external consumers and analyzing, composing, and reporting the data collected.

Responsible for scheduling and organizing meetings.


Jun 2013


Baker College

Summa Cum Laude - 3.92 GPA

Honors: Dean's List.

Membership: Baker College of Cadillac Student Nurses Association, Board Member, News and Media.

Clinical Experience:

Long-Term Care, The Lakeview, Spring 2012

Medical-Surgical I, Mecosta County Medical Center, Summer 2012

Labor and Delivery, McLaren/Bay Medical Center, Fall 2012

Labor and Delivery, Spectrum Butterworth, Fall 2012

Pediatrics, Devos Children's Hospital, Fall 2012

Maternal Infant Health Program, Michigan Department of Community Health, Fall 2012

Medical-Surgical II, West Shore Medical, Winter 2013

Psychiatiric Nursing, Pine Rest, Winter 2013

Alzhiemer's Unit, The Pavilions, Winter 2013

Medical-Surgical III, Mercy Hospital, Spring 2013

Hospice, Mercy Hospice, Spring 2013

Mar 2012

Postbaccalaureate Certificate

Baker College

Summa Cum Laude - 4.0 GPA

Honors: President's List

A two part post-graduate program consisting of:

Six Sigma Green Belt

Continuous Quality Improvement

May 2005

Bachelor of Science

Ferris State University

Cum Laude - 3.58 GPA


Awards: MAP Scholarship, Ferris State Academic Scholarship, Shira Family Scholarship

Honors: Dean’s List, 4 years; The National Dean’s List, 1 year; Outstanding Academic Award, 4 years.

Membership: Health Care Management Association, 4 years.