SupportSave Europe SRL
I founded SupportSave Europe SRL as a collaboration with the multinational SupportSave Solutions, Inc. as an alternative for existing or new clients which want to expand their customer service capabilities into European Markets. In that scope, we hire agents that speak languages like German, French, Italian, Spanish etc. to help them to maintain proper and productive communication with their final customers that are native to European countries.
From the beginning I assumed my role as a proactive and hands-on entrepreneur, from handling price negotiations with clients to finding and decorating the office space in Bucharest, Romania. I am a perfectionist and I was engaged in all activities that involve opening and maintaining a business. During the first months of its foundation I handled the recruiting of personnel and was able to learn and apply the best techniques for spotting the likely traits that a candidate should have in order to be the best fit for the assigned role. I have later recruited a manager to fulfill my duties in the firm as my travel circumstances didn't allow me to manage the day to day activities anymore.
I am actively involved in the structure of the company, being regularly updated about all current and new government regulation directly or indirectly relevant for the business, besides all important internal matters.