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Objective

My immediate goal is to graduate from JCJC with an Associates Degree in Marketing Management Technology. I plan to continue my education at University of Southern MS for my Bachelor Degree in Business. I hope to use my experience and education to continue to advance in banking or to go into business for myself. 

Summary

My name is Erica Martin.  I have one son whom is my world. I am a mother first. I am also a full time employee, a member of a church that is very active in my community, and a full time student. That being said I am very good at multi-tasking.  I am a fast learner and a hard-working  individual. I enjoy life.

Work experience

Jul 2009Present

Head Teller

Grand Bank

I am the head teller at my branch. We specialize in customer service. We balance our cash drawers daily. I  balance the vault, supervisor over two tellers, and train new employees for our branch. Troubleshoot if we have any problems, and we open and close accounts.

Jun 2004Jan 2008

Head Teller

Regions Bank

Specialized in customer service. I was the supervisor of 5 tellers. On a daily bases I  balanced the ATM, my teller drawer, the vault, and the Teller Cash Dispenser. I cashed checks, made deposits. Leader of the new employee training program. I also ordered and shipped cash to the Federal Reserve.

Jul 2003Jun 2004

CSR

Citizens National Bank

Specialized in customer service. Balance teller drawer and ATM. Prepared money orders and official checks. Cashed checks and took deposits.

Education

May 2010Present

Jones County Junior College

Skills

Ten Key Calculator
Computer Skills
Microsoft Works. Office, Excel, Power Point
Customer Service