Human Factors Engineer (UX - Software)
Worked as a User Experience Product Owner (UXPO) among a team of Human Factors Engineers (HFE). Tasked with using user-centered design and research methods to design a custom software user interface for a SAP Customer Relationship Management (CRM) solution used by Intel's Global Sales Force to maximize sales opportunities and generate revenue.
Planned and led design kick-off meetings with stakeholders. Designed UX artifacts: personas, context scenarios, storyboards, icons, symbols, wireframes , and prototypes using Adobe Creative Suite and a number of other prototyping tools.
•Selected to be one of seven (7) Intel IT employees to represent the organization by contributing thought leadership at the 2012 Imagination Boot Camp where we used IDEO-based Design Thinking techniques to brainstorm solutions for some of the organizations biggest challenges.