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Work experience

Jan 2012Present

Assistant Manager

Elmes Cleaning Service
Jacksonville, FL Assistant Manager Worked in an assistant role from preparing and organizing materials for service to keeping records and inquiring about post-service satisfaction while keeping close attention to detail. Worked in an enviroment where deadlines had to be met, set up appointments, learned the importance of keeping order, established clear communication with customers on expectations and services.
Jul 2014Jun 2015

Bill Collector

Diversified Consultants Inc
Jacksonville, FL Bill Collector Monitor and keep track of delinquent accounts using computers and a variety of automated systems. Confer with customers by telephone to determine reasons for overdue payments and review the terms of sales, service, or credit contracts. Record information about financial status of customers and status of collection efforts. Receive payments and post amounts paid to customer accounts.
Jan 2014Jun 2015


Southeast Pro-Aqua Internationals
Jacksonville, FL Hiring Manager Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling assistant managers on candidate selection, conducting 30+ interview daily to fill vacant positions. Answered over 100 calls daily in a proficient manner; scheduled interviews, analyze responses, verify references, compare qualifications to job requirements, screened applicants backround checks, managed hiring process and trained new employees.
Feb 2013Jan 2014

Front Desk Lead

Luminous Rays Tanning Salon
Jacksonville, FL Front Desk Lead Provided superior customer service, friendliness, and salon's clean appearance. Greeted customers, handled payments through a computer system, checking customers in and out, setting up appointments, up-sell packages and/or lotions daily.



Florida State College

Graduation date