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Work experience

Oct 2007Present

Customer Service Coordinator

FedEx Office

Overview: The Center Customer Service Coordinator (CSC) delivers a consistent and positve customer experience to all customers including anticipating customer needs, suggesting alternatives and problem solving. This team member performs consultative selling, takes customer orders, gives pricing information, and recommends FedEx Office products and services. The CSC is required to operate a wide variety of equipment, manage complex projects, follow instructions from supervisors and communicate effectively with other team members. The CSC can also perform functions such as problem solving, inventory, stocking, cleanliness and organization of the center and retail supply management.

Aug 2006Present

Computer repair technician

Florida Doctors

computer repair technician is a person who repairs and maintains computers and servers. The technician's responsibilities may extend to configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.


Aug 2009Present

Associate in Arts Degree

Miami Dade College

Associate in Arts degree, with Honors.


Microsoft Office (Windows and Mac)
I can quickly complete on-the-job tasks across multiple programs in the Microsoft Office system, such as Microsoft PowerPoint, Microsoft Word, Microsoft Access, and Microsoft Excel.