• 13205 Eddington Drive, Upper Marlboro, MD, 20774
Elozino Ahworegba

Elozino Ahworegba

TARGETING ENTRY-LEVEL HELP-DESK POSITIONS

Summary

  • Upcoming graduate offering a strong academic background in IT combined with a strong customer service background.
  • Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues both in a business and medical background.
  • Combines Sales and Customer Service Experience with a desire to get to the root of the problem and assist the customer and client.
  • Known for a track record of meeting deadlines and contributing to a visible increase in the quality of customer service.

Work History

Work History

Crew Member

Jul 2015 - Present
McDonalds; Mitchellville Plaza

12168 Central Ave, Mitchellville, MD 20721

Responsible for taking, making and presenting orders as well as cleaning and general upkeep of the Front Service Area.

Required to take inventory of all items and order/refill as needed.
Required to be courteous and polite with difficult customers.
Learned to organize a team in order to maximize efficiency.
In charge of maintaining the appearance of the facilities.

Field Marketer

Nov 2015 - Apr 2016
Renvision Home Remodeling

Lanham-Seabrook, MD 20706

Responsible for introducing the company to
potential clients, gathering information, and setting
appointments with clients.

Required to train new recruits and marketers.
Skilled in developing, and maintaining a friendly rapport with potential clients as well as current clients.
Performing callbacks on potential clients.
Handling customer service in the call center.
Required to stand, walk, be on feet for 5-7 hours at a time.

Intern Physician Assistant/Sales Rep

Oct 2013 - Jun 2015
Kelina Hospital and Private Insurance Firm

Abuja, Nigeria

Primarily interned as Physician assistant to Chief of Staff, Dr. Prosper Ufuoma Ahworegba, MD, PhD. Responsible for assisting him with patients, taking medical statements from said patients and retrieving equipment.

Successfully assisted during a surgery in retrieving multiple bullets from a patient's body. Gained skill in CPR and First Aid Procedures. Assisted with patients aged 25 and under. Learned how to be courteous and polite with difficult customers and patients. Ordered medical equipment and various other items required by the Chief of Staff.

Served as Supervisory Sales  Rep for an insurance firm partnered with the hospital. Enhanced efficiency by working with Chief M.D. of the hospital to create new methods of transferring and organizing patient inflow and outflow.

Achieved highest insurance sales for my last 3 months out of a ten month period.

Education

Education

Business

Aug 2015 - Present
Prince George's Community College

Largo, MD 20774

Currently undertaking an Associate's Degree in Business.

GPA: 3.6/4.0

Information Technology

Aug 2015 - Present
Prince George's Community College

Largo, MD 20774

Currently undertaking an Associate's Degree in Information Technology with the intention of attaining a  Baccalaureate education shortly after.

GPA: 3.5/4.0

Skills

Skills

First Aid

Skilled in several forms of First Aid and Emergency Health Care, including but not limited to cuts, wounds, bruises, burns and if needed, an emergency tracheotomy.

CPR

Skilled in Cardiopulmonary resuscitation. Achieved proficiency during my orientation as an Intern Physician Assistant while abroad.

Tech Background


  • Systems: Mainframe, Unix, Windows 9X/NT/2000/XP/Vista/7/8/10NetWare, Mac OS
  • Software: MS Project, MS Visio, Microsoft Office, Lotus Notes
  • Databases: Oracle, ADB2, Relational Databases