Elliot Whitehead

Work History

Work History
2011 - Present

Smartphone Repair Specialist

ColoState Phone Repair

ColoState Phone Repair is a new full-service smartphone repair company, that I started in 2011. We provide a wide variety of cell phone repair services for customers all across northern Colorado.

Key Responsibilities:

Overall management & Planning

  • Overseeing company operations, planning future direction
  • Managing growth, hiring and training new employees

Marketing & Public Relations

  • Managing advertising opportunities
  • Design, creation and distribution of advertising content; Business cards, posters, flyers, online ads, etc.
  • Public spokesperson, through social media networks, and direct customer interaction
  • Design, implementation and management of website; colostatephonerepair.com

Financial Management

  • Management of cash flow
  • Management of Assets; Purchase, Inventory and storage of tools, parts

Smartphone Repair

  • Dis-assembly, repair & re-assembly of customer's phones / devices
2010 - Present

Elliot Whitehead Productions

Filmmaker | Self-Employed

Self-Employed as freelance Filmmaker, producing videos for a wide range of clients.

Accomplishments

  • Music Video Series for Jeff Scroggins & Colorado - ~1,500 collective YouTube views; see elliotwhitehead.com
  • Senior Production member for High School Video Announcements - director, videographer, editor, producer
  • Video produced for Peak To Peak's annual "Gifts from the Heart Banquet & Gala", shown for audience of 1,200+ 
Jan 2012 - Aug 2012

Information Technology Administrator

Peak to Peak Charter School

Key Responsibilities:

Maintenance, repair & cleaning of computer, printer & misc technology hardware & components

  • Troubleshooting & repair of broken printers, computers, projectors, network cables, Smart Boards
  • Routine dis-assembly and cleaning of computers, projectors, printers
  • Replacement of hard-drives, disc-drives, memory, printer toner, power supplies, motherboards & other malfunctioning hardware
  • Distribution of technology throughout K-12

Maintenance of computer software

  • Coordination with school administration in installation of new programs across network
  • Installing of new software through remote imaging
  • Updating and re-imaging of Windows operating systems
  • Optimization of slow computers

Network administration & management of accounts

  • Creation of new accounts, management of administration privileges, deletion of  old accounts

Faculty support & troubleshooting

  • Management of work requests through online ticketing system
  • On site repairs for teachers & faculty
  • Troubleshooting network / connectivity issues
  • Troubleshooting desktop program / operating system issues

Management of assets

  • Imaging, inventory, installation and delivery of new computers, printers, SmartBoards, iPads, servers & projectors
  • Management of product keys, access codes and licenses
  • Organization of spare hardware

Networking management

  • Troubleshooting network issues
  • Repair & re-wiring of networking cables

Development of School Technology

  • Research on new technology available to benefit school operations
  • Coordination with school administration on technology development through ordering & implementation
  • Assisting & education of faculty through implementation of new software / hardware

Skills Developed:

  • Knowledge of PC & peripheral (printers, projectors, etc.) hardware & software
  • Comprehensive knowledge of Windows XP, Vista, 7, 8 operating systems
  • Comprehensive knowledge of Networking technologies
  • Skilled use of Microsoft Office, 2003, 2007, 2010
  • Advanced problem solving & troubleshooting skills

Education

Education
Aug 2012 - Present

Bachelor's

Colorado State University

Computer Science Major - 3.5 cumulative GPA

Public Relations Chair - Sigma Nu Fraternity

Candidate Class Lieutenant Commander - Sigma Nu Fraternity

Association for Computing Machinery member