Service Department Manager
Outland Motor Group, LLC
Led operational and promotional initiatives to build and grow the service department for an independent automotive sales and service business. Established solutions for diagnostics and repair tools, parts suppliers, OSHA compliance, billing and bookkeeping, and customer data management. Increased sales through marketing initiatives and customer outreach. Improved profitability via smarter sourcing, reduced waste and resource management.
- Generated $84.4k in service department sales YTD 2016
- Increased profit margin from 42% (Q2) to 60% (Present QTD)
- Increased labor profitability by 350% from Q1 to Q3 (Present QTD)