• Kamloops BC
  • ellie45775@hotmail.com

Ellen Marino

250 320 7957

Work History

Work History

Front End Coordinator

Aug 2014 - Present
LA DOLCEVITA DAY SPA

Rang through guest services and purchases, recommending addition products
Tracked daily records, data sheets, client files, payroll and other administrative duties
Key holder position responsible for opening and closing establishment independently
Providing 5 star services to ensure repeat clientele in a professional environment.
Placed product orders and maintained general management of stylists and estheticians.

Counter Manager

Mar 2014 - Jul 2014
ELIZABETH ARDEN SEARS CANADA

Attend to guest inquiries in person, over the telephone, and through letters
Tracked daily records, data sheets, client files and other management duties
Developed Special Events calendars along with merchandising objectives
Built and maintained strong vendor partnerships to support business

Associate 

Feb 2013 - Apr 2014
GENESIS FASHIONS AND BEAUTY SALON AND

Provided customers with information, pricing, and guidance
Assisted with receptionist duties such as payment, phone calls and client files
Maintained general upkeep of establishment
Attended to guest comments or complaints, referring to management as necessary

Education

Education

COSMETOLOGY

LA BELLA SAINTS HAIRDRESSING SCHOOL


HIGH SCHOOL DIPLOMA

VALLEYVIEW SECONDARY SCHOOL


Volunteer Experience 

Juniper Ridge Elementary School - Librarian Assistant (Volunteer)
  • Assisted in borrower services such as checking books in and checking books out
  • Comprehensive understanding of Library Accounts
  • Placed holds as well as administered Late Return Notices
  • Ensured books were shelved properly and orderly
  • Prepared photo-copier and printer as well as assisted students in use
  • Provided reference to students, assisting their needs.

Other Skills

  • Typing speed over 80 words per minute
  • Appointment scheduling
  • Various administrative duties
  • Data entry
  • Strong written and verbal communication
  • Current upkeep with professional attire
  • Experienced in computer software and moderate computer repair
  • Use of photocopier, printers and cash registers
  • Answering guest requests and inquiries appropriately with proper verbage
  • Efficient with Microsoft Office, Excel, and select payroll/check out programs.
  • Payroll and hour tracking
  • Attending guest calls
  • Sales and promotional lead

Accomplishments

Certifications

Excelling Sales

Elizabeth Arden Canada
ersonally increased counter sales from -5% in year-to-date sales to +23% in under three months.

Highest Year-To-Date Sales Increase

Elizabeth Arden Canada
Received highest year-to-date sales increase for the promotional weeks at Elizabeth Arden counters across Canada.

Activities

Outlaws All-Star Cheerleading 2012 Graphic Design and Management of Professional Social Media 2014 General Practice in Bass, Guitar,and Keyboard Exclusively Selected for Participation in Young Authors conventions 2008-2011