Ambitious business student with strong academic results and highly developed communication skills; seeking a marketing management role aiming to apply initiative to make a difference to the business bottom line; improving processes and profitability making a long-term difference to the organizations success.
Proficent in Microsoft Excel
Proficent in Microsoft Word
Fluent in French
Fluent in Spanish
Jan 2011 - Present
Jackson Hewitt Tax Service
As Tax Office Manager I'm responsible for the overall management of one tax office to ensure growth and profitability. Other responsibilities will include but not be limited to: preparing tax returns, improving preparer productivity and performance, client relations and retention, and supervising a staff of tax preparers.DUTIES AND RESPONISIBILITIES:*Effectively direct and manage an office staff consisting of three to five tax professionals*Manage the preparation of federal and state income tax returns including the electronic filing process*Resolution of customer complaints and customer service issues*Maintain the appearance and condition of the office including all staff, workstations, and client files*Manage the weekly schedules of employees*Supervise staff in accordance with company policies and procedures*Assist in the training process of employees assigned to location*Perform any other similar or related duties as assigned
Jan 2011 - Present
Marketing Consultant & Advertising Specialist
Latinos Immigration Inc.
I am responsible for developing and executing a clearly defined marketing and communication strategy which supports consistent business growth that enhances service quality and awareness. I am in charge of planning, organizing, staffing, training, and marketing functions to achieve my company's objectives of sales growth, profitability and visibility.