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Elizabeth Nembhard

To obtain an interesting career in the customer service field that will utilize my skills and experience, while furthering the company and my career path.

Work experience

Apr 2014Present

College Aide

Department of Buildings
  • Data entry and filing
  • Clerical / Administrative assistant duties
  • Responsible for scanning and indexing documents or plans
  • Record and maintain files on log sheet
Nov 2012Dec 2012

Recovery and Support Team Seasonal

Macy's
  • Welcomed customers and answered directed inquiries.
  • Informed customers on sales and discounted items.
  • Responsible for the racks and refilling of empty space.
  • Custodial duties
Sep 2010Oct 2012

Administrative Assistant

Encore Car & Limo
  • Welcomed guests and clients in person or on the telephone; answered or directed inquiries.
  • Maintained a high volume multi-line phone system and scheduled appointments.
  • Dispatched calls to drivers and assured clients received quality car service.
  • Recorded and maintained company files, services performed, and customer requests.
  • Identified and resolved complex issues concerns with little supervision. 
May 2007Jun 2009

Store Manager

Ziggy Wizzy Hair Salon
  • Provided information to customers about products, promotions and services of the company to increase sales and customer satisfaction.
  • Delivered creative and useful advertising ideas to enhance the presentation of business.
  • Inspected work areas or operating equipment to ensure conformance to establish standards in area such as cleanliness or maintenance. 
  • Resolved customers complaints regarding worker relationships or services rendered.
Jun 2005Jan 2007

Sales Associate

Upgrade Fashions
  • Accurately handled financial transactions with honesty and integrity.
  • Answered questions from and provided information to customers about merchandise for sale.
  • Individually assisted clients providing advisement of current styles and trends.
  • Established positive, professional, and effective working relationships with management and staff.

Education

Jan 2007Jun 2009

H.S. Diploma

Miami Southridge Senior High

Skills

  •  A hardworking and professional individual who is proficient in Microsoft Office, Internet savvy, and is familiar with the Intranet. Excellent multitasking skills and is able to exceed project goals. Ideal communication abilities and very conscious of maintaining superb customer service and company profitability.