• 375 E51st, Brooklyn NY, 11203

Elizabeth Nembhard

To obtain an interesting career in the customer service field that will utilize my skills and experience, while furthering the company and my career path.

Work History

Work History

College Aide

Apr 2014 - Present
Department of Buildings
  • Data entry and filing
  • Clerical / Administrative assistant duties
  • Responsible for scanning and indexing documents or plans
  • Record and maintain files on log sheet

Recovery and Support Team Seasonal

Nov 2012 - Dec 2012
Macy's
  • Welcomed customers and answered directed inquiries.
  • Informed customers on sales and discounted items.
  • Responsible for the racks and refilling of empty space.
  • Custodial duties

Administrative Assistant

Sep 2010 - Oct 2012
Encore Car & Limo
  • Welcomed guests and clients in person or on the telephone; answered or directed inquiries.
  • Maintained a high volume multi-line phone system and scheduled appointments.
  • Dispatched calls to drivers and assured clients received quality car service.
  • Recorded and maintained company files, services performed, and customer requests.
  • Identified and resolved complex issues concerns with little supervision. 

Store Manager

May 2007 - Jun 2009
Ziggy Wizzy Hair Salon
  • Provided information to customers about products, promotions and services of the company to increase sales and customer satisfaction.
  • Delivered creative and useful advertising ideas to enhance the presentation of business.
  • Inspected work areas or operating equipment to ensure conformance to establish standards in area such as cleanliness or maintenance. 
  • Resolved customers complaints regarding worker relationships or services rendered.

Sales Associate

Jun 2005 - Jan 2007
Upgrade Fashions
  • Accurately handled financial transactions with honesty and integrity.
  • Answered questions from and provided information to customers about merchandise for sale.
  • Individually assisted clients providing advisement of current styles and trends.
  • Established positive, professional, and effective working relationships with management and staff.

Education

Education

H.S. Diploma

Jan 2007 - Jun 2009
Miami Southridge Senior High

Skills

Skills

  •  A hardworking and professional individual who is proficient in Microsoft Office, Internet savvy, and is familiar with the Intranet. Excellent multitasking skills and is able to exceed project goals. Ideal communication abilities and very conscious of maintaining superb customer service and company profitability.