To obtain an interesting career in the customer service field that will utilize my skills and experience, while furthering the company and my career path.
Apr 2014 - Present
Department of Buildings
Data entry and filing
Clerical / Administrative assistant duties
Responsible for scanning and indexing documents or plans
Record and maintain files on log sheet
Recovery and Support Team Seasonal
Nov 2012 - Dec 2012
Welcomed customers and answered directed inquiries.
Informed customers on sales and discounted items.
Responsible for the racks and refilling of empty space.
Sep 2010 - Oct 2012
Encore Car & Limo
Welcomed guests and clients in person or on the telephone; answered or directed inquiries.
Maintained a high volume multi-line phone system and scheduled appointments.
Dispatched calls to drivers and assured clients received quality car service.
Recorded and maintained company files, services performed, and customer requests.
Identified and resolved complex issues concerns with little supervision.
May 2007 - Jun 2009
Ziggy Wizzy Hair Salon
Provided information to customers about products, promotions and services of the company to increase sales and customer satisfaction.
Delivered creative and useful advertising ideas to enhance the presentation of business.
Inspected work areas or operating equipment to ensure conformance to establish standards in area such as cleanliness or maintenance.
Resolved customers complaints regarding worker relationships or services rendered.
Jun 2005 - Jan 2007
Accurately handled financial transactions with honesty and integrity.
Answered questions from and provided information to customers about merchandise for sale.
Individually assisted clients providing advisement of current styles and trends.
Established positive, professional, and effective working relationships with management and staff.
Jan 2007 - Jun 2009
Miami Southridge Senior High
A hardworking and professional individual who is proficient in Microsoft Office, Internet savvy, and is familiar with the Intranet. Excellent multitasking skills and is able to exceed project goals. Ideal communication abilities and very conscious of maintaining superb customer service and company profitability.