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Work experience

Apr 2007Present

Owner

Elite Sportbike

Elite Sportbike's focus is to provide a safe, smooth, and pleasant experience for track day riders (and racers) that will help you become more comfortable with your motorcycle, both on and off the racetrack. Motorcyclists of all skill levels are welcome.

Nov 2009Feb 2010

Senior Network Engineer

Silverpop

Installed, configured, maintained, and troubleshoot new Cisco Wireless LAN Controllers, 1231 (LWAPP)and 1121 access points. Configured new Cisco ASA 5505 firewalls for new Time Warner ISP connection.o Configured and implemented changes including Layer 1/2 diagrams, wireless coverage, ACL(Access Control List), VPN (Virtual Private Network), and ASA firewall rules (CLI/ASDM.)o Network documentation for corporate headquarters, 2 data centers and 3 remote sites, includinginternational. BGP, GRE, OSPF, IPSEC, 802.11, Orion, ASDM, ASA, F5

May 2007Sep 2009

Sr. Network Engineer

EDS

Configured, maintained, and troubleshoot 270 new end site routers for the Dept of Education in the State of Tennessee. Ensured customer satisfaction through results oriented SLA and KPI Level 4 support. o Configured and implemented changes including diagrams, circuits, replacement equipment, ACL (Access Control List), F5 load balancing (LTM), VPN (Virtual Private Network), and firewall rules.

Apr 2006Apr 2007

Data Center Engineer

EDS

Data center experience in CSM (Content Switch Module), ACL (Access Control List), VPN (Virtual Private Network), and firewall rules. o Monitored data center switches and routers using provided tools and rectified WAN problems. Performed router and switch code upgrades as part of preventive maintenance.

Jun 2005Mar 2006

Capacity Planning Engineer

EDS

o Monitored network performance utilizing provided tools, including NetQOS, Ciscoworks LMS, Netflow Manager, Superagent, Solarwinds, and Report Analyzer to analyze network throughput. o Provided standard and custom requested reports on demand.

Jan 2002Jun 2005

Network Design Engineer

EDS

Completed high profile implementation for the Nextel Circle of Excellence (public/private wireless access) in Las Vegas, NV. Designed network systems to optimize use of available facilities and equipment. o Evaluated, designed, configured, installed and implemented company sites using MS Project, MS Visio, and QIP.

Dec 1999Jan 2002

Network Design Engineer

Nextel

Managed 90 plus company sites in the Western Region, including major network/switch implementations and migrations. o Led implementation and technical services team with two direct reports. o Managed budgets between $15,000 to over $1 million. o Maintained and updated network site documentation, including diagrams with serial #s, configurations, CSU/DSU, shipping addresses, circuit orders, and IP schemas. Managed teardown, removal, and reinstallation of major call center in Denver (1200 agents). o Performed circuit ordering, IP addressing, equipment bill of materials and requisitioning.

Education

BA

Western Kentucky University

BA

Western Kentucky University

MA

University of Kentucky

Skills

TCP/IP
Cisco
Cisco Routing and Switching

References

Matt Soper

Robert came into the account and took control of the EWO creation for the new contract within the State of TN, K-12.  His diligent work with the documentation and support to bring on the new sites on schedule was a reflection of his capability and dedication.He worked well with the rest of the team and provided extra support in all areas of the account when called upon.  I would gladly have Robert on any team that I am a member of.

Eric Mayes

Robert has a winning attitude that embraces all challenges and encourages collaboration. The phrase “team player” is often overused, but Robert is truly that. He draws the best out of every person, promotes talent and shares successes. Robert worked on several of our high visibility and client facing projects, consistently bring them to closure on time and under budget. Robert is also an effective leader. He clearly communicates expectations and notes strengths to better improve his team’s performance. He shares his knowledge willingly with others which has made him an excellent mentor for the junior members of his team.

Gary Argabrite

Robert was and is one of the best network engineers that I have ever had the pleasure to manage. He has always taken the time to make sure ever aspect of his design was spot on to what was required.

Craig Morse

Robert continually displayed his ability to drive solutions to successful completion. He presented detail designs through his ability to determine the right solutions to meet the stated requirements. Due to his knowledge and skills he was a valued member of the network engineer team.

Summary

CCNA, CNE5, CNA5, MCSE • Manage budgets between $15,000 to exceeding $1 million • Installation and support of LAN and WAN clients in a variety of environments. • 12+ years of extensive Cisco routing and switching experience. • Team lead with direct reports (implementation and technical services.) • Developed technical requirements and design documents. • Management of Service Level Agreement (SLA) and Key Performance Indicators (KPI) to ensure service delivery at or above contracted levels to maintain customer satisfaction. • Data center experience with Catalyst switches, Content Switch Module (CSM), ACL, VPN, and firewall rules. • Major network implementations for Nextel: Walnut Creek, CA; Denver Call Center, Denver, CO (1200 agents)

Nextel Circle of Excellence

Atlanta Netware Users Group, (ANUG), former President

Interest

Motorcycles

Certifications

CNA 5

Novell

CNE 5

Novell

CCNA

Cisco