Elise Wada - Massage Therapist, Massage Envy

Summary

I have a need to organize work and plan on using that for whatever task is given to me. Being a massage therapist for four years, I organized client’s files in their personal folders. I took SOAP notes during the client intake procedure so that there was a clear record of their physical condition for that session. Often I would organize client’s files alphabetically. I provided excellent customer service for every task at hand, whether it was to enhance the client’s experience or to increase the company’s service sales.

Work experience

Sep 2009 - Oct 2010

Massage Therapist

Massage Envy

Provided customer service with attention to clents' needs. Was in charge of taking SOAP notes, attain to HYPAA protocols, and provide massage. I also had to change the sheets on the massage table and make sure the trash was taken out, and make sure I was stocked with tissues and hand sanitizer.

Dec 2008 - Apr 2009

Cashier/Fabric Cutter

JoAnn's Superstore

Assisted customers with getting a barcode to buy the fabric by measuring, cutting and scanning the related merchandise. I also would have to work the cash register and scan each individual item. I would have to consult a list of bounced checks for every check given. I also provided customer service.

Sep 2007 - Dec 2008

Merchandising Customer Associate

Sears'

Provided assistance with customers on the sales floor, h andled products that needed to be marked for clearance or restocked, merchandised home fashions according the Plan-o-grams, made signs or price tags, and completed a list of tasks for every work day.