Printing tool Download PDF

Work experience

Aug 2017Present

CRM Developer

Storm Technology

Microsoft Dynamics CRM 2013 - 2015 - Dynamics 365 (V8 - V9)

- C# for CRM:
    • Plugins
    • Actions
    • Custom Workflows
    • Console/WinForms tools
    • Windows Services
    • Custom Integration Tools
    • Custom Data Migration tools
    • MVC API - Swagger UI
- CRM Form Scripts and Custom Controls using HTML5, Javascript, JQuery
- CRM Portal: Implementation, Code Extension, Deployment, Bootstrap
- CRM Reporting (SSRS/FetchXML)
- Communicate with clients to understand their technical requirements
- Analyse requests to provide best solutions and resolve issue
- Supporting Existing Projects
- TFS

Apr 2014July 2017

CRM Consultant

Dynamic Objects

Microsoft Dynamics CRM 4.0 - 2011 - 2013 - 2015 - Dynamics 365 V8:

- CRM Customization
- C# for CRM & Apps (Plugins - Custom Workflows - Console Applications - Windows Services - Win Forms)
- ASP.Net (Web Portals for CRM & Web-Services Integration)
- HTML5 / Javascript / JQuery
- SQL Server - SSRS Reporting Services - FetchXML
- Code Migration
- CRM Project Management & Implementation
- CRM Installation
- CRM Upgrade
- Office 365 Applications and Integration with CRM
- Team Foundation Server

Mar 2007Mar 2014

Telecom Technician

Fiberwaves

Internet Service Provider:

- Cisco CMTS Systems

Networking and Office Work:

- Office Networking

- Cabling (UTP - Coaxial - Fiber Optic)

- Digital System

- Cisco Cable Modem System

- Miktorik

- Squid Cache, Proxy Administration and Account Control

Programming:

- Java

- Web Applications

Education

2011Present

Bachelor Degree - Computer Science

Conservatoire national des arts et métiers (CNAM)
20072010

TS3 (Superior Technician) - IT: Networking

Institut de Tourisme - Dekwaneh

Skills

Programming Skills in:

- C#, Java

- MVC, PHP, JSP

- HTML, CSS, JavaScript/JQuery, XML

- SQL Server

- Minor C, Bash & LUA Knowledge

Microsoft Office

- Word

- Excel

- PowerPoint

- Visio

- Outlook

Certifications

Mar2019

MB2-716

Microsoft through Pearson Vue

Microsoft Dynamics 365 CRM Customization and Configuration

April2018

Scribe Insight Level 1 Certification

Scribe Software

Adapter for Dynamics CRM - Scribe Server - Scribe Workbench

July2016

MB2-707

Pearson Vue

Microsoft Dynamics CRM Customization and Configuration

Aug 2015

MB5-705

Pearson Vue

Managing Microsoft Dynamics Implementations Certificate

May2015

MB2-702

Pearson Vue

Microsoft Dynamics CRM 2013 Deployment Certificate

Apr2010

CCNA 1

Cisco Systems

Cisco Introduction to Networks - Routing and Switching

Additional Personal Information

Languages:

- English (Fluent)

- Arabic (Native Language)

- French (Advanced)

Interests:

Reading, Gaming, Music, Hiking