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Summary

A highly qualified, experienced sales assistant, with exceptional people skills. Looking to deliver high performance as a brand ambassador. 

Key Skills

  • Enthusiastic customer service focus and high likability factor.
  • Accomplished, creative communicator.
  • Confidence in giving advice and information.
  • Flexibility in accomplishing different tasks.
  • Passion for building and growing relationships.
  • Clean U.K. driving license.

Work experience

Sales assistant

GAME
2015Present
  • Customer approach, assisting in decisions to best meet their needs. 
  • Working with team members to finish sales and inform customers of latest/upcoming releases.
  • Assisted in training Christmas Temps.
  • Managing stock and visual displays.
  • Keeping up with the latest releases and gaming news via eLearning and market research.
  • Daily price changes and delivery processing.

Freelance Editor (Media/Film Production)

UCFilms
20142015
  • Built strong relationships with clients, using communication skills to achieve clients vision.
  • Projects ranging from event promotion, creative professional presentations for special events and short films.
  • Troubleshooting to clients & producers for project duration. 
  • Managing deadlines in an efficient and orderly manner.
  • Organising edit material and project audit.

Assistant Editor

White Iron Inc.
20132014
  • Communication to senior/junior editors and producers to ensure timely project turnaround.
  • Responsible for organising and managing work streams.
  • Ingesting media into edit stations via tape decks and/or transcoding from digital sources.
  • Archiving projects for later use and storage, along with unarchiving projects upon request.
  • Timecode burns, DVD outputs, offline editing using Avid Media Composer and Final Cut Pro plus minor colour correction.

Accomplishments

  • Part of the winning GAME Basingstoke team, awarded for 'Store of the Year' (2016).
  • Live commentator playing Overwatch during a stream raising money for 'Special Effect'.
  • Assisted in running and promoting a tournament event for 'Rocket League' in Basingstoke.
  • Creative collaboration with advertising team on costumed promotion events for new titles including FIFA, Call of Duty, Fallout 4 & Street Fighter V. 
  • Shop floor ambassador for Street Fighter V & Mafia III.
  • Engaged and managed high volumes of customers during midnight launches for games to create a smooth and enjoyable experience.

Education

Bachelor of Fine Arts

University of Lethbridge
Sep 2006Apr 2011
  • Learned a general array of fundamentals in design, animation, film and music; specialising in film production as the years progressed. This included learning about the different levels of post-production, being a video editor and effective communication.
  • Involved with assisting on multiple student projects as a production assistant, including the creation of two personal short films.