Work History

Work History

Principal Project Analyst

http://www.frost.com

Strategic analyst for the industrial sector with pan-European responsibility over steel manufacturing, medical instruments, chemical industry and measurement tools.

I had complete ownership of each project from its development to delivering the final report to the client. Typical projects included market entry, market positioning and product launch.

CPI Business Developer

Cardif Assicurazioni

Management of the telesales activity through internal resources and 3 outsourced call centres.

Account management and development through the proposition of innovative insurance products. I was responsible for identifying and developing new market opportunities and exploring alternative channels (e.g. loyalty card, supermarkets).

Jun 2009 - Present

Company Project Manager

Generali Business Solutions

Responsible for the overall direction of internal projects, providing services to the organization's portfolio of projects such as guidelines, planning, scheduling, estimating, costing and risk assessment.Ensuring consistency with corporate strategy, consistency of process across projects and customer satisfaction with the service.

FTE - depending on the project

2004 - Present

Project Manager - Temporary Management

Amadeus Marketing Italia

Project management for the creation and launch of “Amadea”, an innovative browser based platform, which will allow travel agencies to offer products and services not commonly provided by GDS.

Reporting directly to the Italian President and MD, my responsibilities encompassed managing a team of 6 Company Directors (IT, Marketing, Legal Affairs, Finance, Customer Care and Sales) and a number of external suppliers.

Jan 2006 - Jun 2009

Health Claim Manager

Generali Business Solutions

Responsible for executing the company vision of prompt and professional client services, through motivation and leadership. Responsible for managing the day-to-day implementation and operations aspect of the client relationship as well as the achievement of the Service Level Agreements (SLA). Total FTE: 31.Special projects

  • Business Unit Start Up (Milan) – Hospital Network definition and negotiation, Unit process and procedure design, Provider negotiation and process design, dimensioning
  • Set up of additional Branch (Turin) – process and procedure design for traditional business
  • New IT System Project Management (Group-wide)– application requirements, technical guidelines, supervision – in cooperation with IT and Product Depts
  • New Product design (Groupwide) –design of new products to be extended to all companies of the Group – in cooperation with Business Development
2001 - 2004

Management Consultant

Towers Perrin - Tillinghast

Directly involved in supporting insurance clients improving the effectiveness and efficiency of their core business and developing their marketing and commercial strategies.

My role requires an active project management with particular attention to customer relations, cost and time planning, team management and leadership.

Typical projects I am normally involved in include but are not limited to:

  • Business Plan development for insurance start up
  • Insurance Market entry study
  • Life and non-life product development
  • Customer value management
  • Defining marketing strategies
  • Process analysis
  • Claims management effectiveness
  • Assessing potential partnerships and prospecting
  • Holding seminars with IRI on insurance related topics

Involved in internal project, including: surveys, recruitment, writing and publishing articles.

2000 - 2001

Associate

Towers Perrin - Tillinghast

My duties included team-working with a higher involvement in negotiating the commercial proposition, writing the final reports and presenting our results to clients.

1998 - 2000

Associate

Towers Perrin - Tillinghast

It was my responsibility to support the consulting team analyzing data and collecting information.

Education

Education
Sep 1991 - Jul 1996

Economia Aziendale

Università Commerciale L. Bocconi

Skills

Skills

PPT presentations

Spanish Language

English Language

Summary

Managing projects for over 10 years of progressive experience in enterprise management & business development, including: sales, marketing, business planning and growth strategy.  Key areas of expertise include:

  • Conducting in-depth market analysis
  • Analyzing cost structures
  • Quantitative & Qualitative Analysis
  • Creating strategic plans for business growth
  • Formal presentation skills
  • Multiple project management
  • Formulating comprehensive business strategies

Interest

  • Reading, and reading, and reading: leisure books, comics, articles!
  • Playing the guitar

References

References

Geoffrey Jones

“Elena was an excellent work colleague. She was always available, commited and creative in all of the projects which we worked on together. I can with confidence recommend her”

Francesco Rossi

“Elena is a very focused and determined marketing professional I've worked with. She managed to hold the reins of an articulated local solution for Amadeus that required a single minded approach and a capacity of getting the commitment at different roles. As a matter of fact she acted very much like a project manager to that respect. She's a self sustained and self confident professionale. One to appoint with initiatives close to being real challenges.”

Flavio Ghiringhelli

“Elena is a very smart, flexible and driven manager. It has been a pleasure working with her and a pity loose such a good resource. Highly recommended!”

Maurizio Valsecchi

“Elena is a talented Project Manager, with exceptional drive and real motivation to succeed, reaching her goals, in professional and personal life. Besides, she's a very good team player. It was absolutely worth working with her.”