Elena Flores

Creating Estimates & Invoices for equipment & projects.  Some of my duties have me answering phones, handling billing, sale transactions, and assist with customer service calls.

Serving as reception desk person for Facilities Management Division, and announcing visitors to appropriate personnel. Perform routine and complex administrative and logistical duties such as extensive calendaring, answering phones, copying, faxing and expense reports. Maintained courteous and timely communication with customers. Processed/researched/resolved complex problems regarding invoices, billing, quotes, shipments/ packages, catering, meetings, phone calls. Prioritized tasks to reflect first all resolution

Received all fields calls for general information and calls for various emergencies, repairs or improvement projects from citywide facility personnel. Received email, voice messages, handwritten and verbal Work Order requests. Creating WOs or making immediate calls to Trades and Contract staff depending on critical nature of the call. Contacted vendors directly to respond to concerns. Using FMS to verify visible codes for a project or non-funded work. Tracking and distributing of PW Duty each week. July. Cross referenced invoices that include verifying inputs to WOs for each section of Facilities Mgt. Division. Ordering office supplies for staff/team. Accepted and forwarded access control requests to programming person. Received and distributed parking permit requests. Coordinated with City Hall Security for back up when away from the desk for extended of their time.

Covered Reception coverage as needed. Signing packages that arrive, answer phones, food deliveries, check in visitors, and conference room booking. Supported the business need at HQ that including moving of staff, ergo, re-configuring offices and cubicles, and ticketing system. Managing internal department communication; The HUB, share point, monthly newsletter. Supported and Managed an office temp badges for visitors & guest using DNAFusion. Coordinated weekly breakfast, and daily fruit delivery, and track food service. Continuously improve processes in the systems and overall client satisfaction and ensures appropriate follow-up with customers.

Assisted by cover front desk, answer phones, filing, and greeting clients then walking them over to conference room prior to the meeting starting. Placing orders, running errands overlooking inventory and stocking: Costco, Office Depot, and coffee items on a weekly basis. Assisted with picking-up/ drop off deliveries for drawings to clients/consultants. Assisted with MS word, Excel, PowerPoint and other software programs to complete projects assigned. Assisted travel arrangements from renting a vehicle, reserving hotel room, reserving dinner arrangements, and plane arrangements to locations and back.
Searching for quotes for services that TDS may need. Scheduling daily: FedEx and UPS pick-ups, deliveries, overnight, looking for the status of package. Checked and following up on payment status for past due invoices. Updating contact information when needed for contractors and consultants. Assisted with website searches for finishes or other information for projects. Updating the weekly staff mtg. agenda spreadsheet in our newsletter.

Accountable to schedule meetings and mileage expenses. Ordered and tracked supplies, equipment maintenance, updated signage/bulletin boards, created posters for events. Delivered/ ordered catering, business cards, vendor support exchanges/resources/ fulfillment, delivered mail, maintained areas tidy and organized. Assisted with MS word, Excel, PowerPoint and other software programs to complete projects assigned. Able to acquire skills quickly and successfully taking on new challenges with very little training. Innovative, enthusiastic and uncompromising work ethic. Maintained cleanliness in the office premises including break room area, lobbies, conference room, copier areas, cubical/ office, storage room, etc. Prepared for company meetings by setting up projectors, seating arrangements, ordering beverages, catering, etc. Managed common areas management, monitored Salesforce and assigned to team members, notaries, equipment maintenance: testing AV equipment, toner replacement, inventory stocks rooms, reported facility needs. Assisted in schedules, organized travel arrangements, coordinator and supervisor in monitoring team member productivity, preparing new buildings for opening FF&E's, and in implementation of new processes and procedures team wide & provide training to new team members as needed. Involved as a Member in Volunteer Committee/Event Planning as well as being an Ambassador for several non-profit organizations. Organized events for regarding these non-profit activities & events for Qualcomm. Confirmed and reservations via email & phone to customers regarding reservations, confirming & dispatching to drivers, & coordinating driver’s schedules if needed. Evaluated employee’s office/cubicles to help fit their needs weather it was adjusting their chairs, changing their chair, suggesting a footrest, monitor risers, keyboard tray, headset for office phone, etc. Successfully complete assignment and employer desired to hire as permanent employee from Manpower Staff Agency.

Special assistants and personal secretaries for practicing physicians and nurses, health care facilities and services administrators, and other health-care professionals. Includes instruction in business and medical communications, medical terminology, principles of health care operations, public relations and interpersonal communications, software applications, record-keeping and filing systems, scheduling and meeting planning, applicable policy and regulations, and professional standards and ethics.

Diplomas generally take 61 semester hours to complete, so expect 4 – 5 semesters to finish your education. Depending on how heavy your load is you may be able to finish quicker, but at full time, you will already be working a great deal. Also, discuss externship options as they are often offered at this level.  Accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the Accrediting Council for Independent College and Schools you can rest assured that your education will be highly respected nationwide.

Four years, from Grade 9 to Grade 12. The diploma is typically they include a combination of selected coursework meeting specified criteria for a particular stream and acceptable passing grades earned on the state exit examination.

Continuation education is an alternative high school diploma program. It is for students who are sixteen years of age or older, have not graduated from high school, are still required to attend school, and who are at risk of not graduating. Many students in continuation education are behind in high school credits.

Reviewing and approving course curriculum and issuing certificates of approval to notary public education vendors. Appointing and commissioning qualified persons as notaries public for four-year terms. Certifying to the authenticity of notaries public and public officials' signatures. Issuing permits to authorized seal manufacturers to produce notary public seals. Maintaining and distributing a list of all authorized seal manufacturers to newly commissioned notaries public. Enforcing laws related to the Child Support Enforcement Program, which provides for the suspension or revocation of commissions for noncompliance with child or family support orders; and investigating violations of notary public law and taking appropriate administrative or criminal disciplinary actions.