Work History

Work History

Operations Analyst

MENTOR GRAPHICS
· San Jose, California· Operations Analyst Operationally managed US region, customer base, invoicing/revenue recognition and reconciliation of financial systems over 100 active customer projects. Adhered to all deadline requirements, closed all quarters with invoicing and achieved revenue recognition accuracy. 100% of revenue recognized as forecasted. Audited reconciliations between SAP and the PSA system to ensure data integrity throughout quarter/year. Ensured 100% customer invoice payment and provided analysis to all KMPG and internal audits with no financial impact. Provided analysis to resolve customer issues with complete resolution/payment. Worked finance to ensure compliance with Sarbanes-Oxley and internal accounting.: Faced problems with credit and collections customer invoice payments. Collaborated with credit and consulting management to report out issues and resolve within eight business hours. Reduced aging across US consulting business with no impact to revenue recognition going forward due to proactive resolutions. Order bookings were incorrectly booked for consulting division on a regular basis. Identified issue, collaborated with IT to develop a Consulting Order Booking Guide template utilized by management to align part numbers and booked values. Template acts as an electronic signature to book a consulting order at the corporate office. As a result all consulting bookings accurately booked for all future orders. This booking guide continues to be utilized today. Revenue recognition and invoice issues with Customer Order Management team at quarter end negatively impacted the revenue of the division. Initiated collaboration with Customer Order Management documenting issues while resolving issues prior to close of quarter. Issues were mitigated to avoid impact to the business prior to close of quarter. Post quarter end held meetings with Customer Order Management to discuss issues and provide additional insight on problem areas to initiate required training for team members to avoid future problems. Reported results of findings and resolutions to prevent future issues. Faced Revenue and Orders forecast maintenance problems. Proactively initiated communications with consulting management in the Americas to become a trusted advisor and take on responsibility of maintaining an accurate forecast. Maintained forecast accuracy on a monthly and yearly basis.
Mar 1986 - Sep 2014

Senior Operations Analyst

MENTOR GRAPHICS· Fremont
California· Market-leading electronic design automation Software Company with revenues exceeding $1 billion and more than 5, 500 employees worldwide. Senior Operations Analyst Operationally managed multiple global regions, customer base, invoicing/revenue recognition and reconciliations of financial systems of $16 million annually, more than 200 active customer projects. Adhered to all deadline requirements, closed all quarters with invoicing, achieved revenue recognition accuracy. 100% of revenue was recognized as forecasted. Managed forecast data by initiating and conducting forecast calls with management. Maintained and managed quarterly revenue and order forecasts reported up through corporate office. Audited reconciliations between SAP and the PSA system to ensure data integrity throughout quarter/year. Analyzed, compiled and delivered standard business data for quarterly business and operational reviews and yearly planning. Ensured 100% customer invoice payment and provided analysis to all KMPG and internal audits with no financial impact. Provided analysis to resolve customer issues with complete resolution/payment. Ensured compliance with Sarbanes-Oxley and internal accounting. Mentored peers and management by providing analysis on processes, procedures, and reporting results. Played keyrole in defining processes rolled out internationally to Asia, Europe and the Middle East. Lead cross-divisional data retrieval for operations entry in PSA system with the creation of invoice, project, revenue, order forecast, and employee setup request forms to enable the operations team to effectively manage three divisions' requests.: Served on ServicePort to NetSuite OpenAir Replacement Transition project team. Selected NetSuite's OpenAir tool, customized, brought to production. As a result the invoicing process was reduced from two weeks to two days and forecast reporting used one tool rather than two, with additional reporting capabilities. Faced a situation where quarter end communications regarding remaining forecast was difficult to track across the globe. Identified issue, created corrective strategy, while collaborating with IT; created process documentation, a global quarter end report and communication procedure. As a result implementation of quarter end report and procedure allowed global communication with corporate, divisional management, finance, order management providing a clear picture of what was left to

Education

Education

A.Arts

Evergreen Valley College

Skills

Skills

System

Revenue Reconciliation

REVENUE FORECASTING

Revenue Recognition

HIGH TECH

PROFESSIONAL SERVICES