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Elaine Debanks

9C Thomson Terrace, Littlemore, Oxford OX4 4QD Telephone... 01865 701568 - 07810396358            D.O.B... 07 April 1973 Email - [email protected]

Work History

2006Present

Full time mother/carer

Carer

Mother

20052006

CCTV Operator

Control Plus PLC

Raising and lowering bollards in Oxford City Centre for the emergency services.

20032005

Parking Attendant

Control Plus PLC

Walking to 8-10 miles in a day. Issuing PCN's (Penalty Charge Notices) to offending vehicles.Dealing with irate drivers.

Communication, organisation and customer service skills.

19992003

In receipt of income support

19981999

Parking Attendant

London

I was a parking attendant in London issuing PCN's.

*  Challenging job.

*  Learnt to keep calm at all times.

*  Face-to-face customer service.

*  Worked with two-way radios, hand-held computer/printer.

*  Communication, organisation and customer service.

Education

2014Present

Teaching Assistant Diploma Award Level 3.

Stonebridge Colleges.

Course details are:  Supporting the School, Supporting the Pupil, Supporting the Curriculum, Supporting ICT, Supporting Literacy and Numeracy. And working with others.

Sep 1991Jul 1992

National Certificate in Animal Care.

Brinsbury College of Agriculture and Horticulture.

Animal welfare and Husbandry. Anatomy and Physiology...

Sep 1990Jul 1991

BTEC 1st Diploma in Agriculture.

Brinsbury College of Agriculture and Horticulture.

Farm Animal welfare and Husbandry. Anatomy and Physiology. Milking, Lambing, Calving, Ploughing and Tractor Mechanics and Maintenance.

Sep 1989Jul 1990

New Entrant in Small Animal Care.

Brinsbury College of Agriculture and Horticulture.

Small Animal Care Welfare and Husbandry. Anatomy and Physiology.

Skills

Customer Service/Data Entry.
Working on own Initiative.
Cleaning.
Working with Others/Teamwork.

Text Section

1994-1998.

I worked for a few Employment Agencies in Croydon, Surrey where I had experience in customer services, answering calls to customers who needed repairs doing to their Philips and Whirlpool appliances. I was there for about 8-12 months. Other temporary jobs involved  working in call centres and as customer service advisors.

In the past I have also had experience in working in kennels, catteries and veterinary surgeries.

My average typing speed is 50 wpm.