Hector H. Barajas
- Mexico City Federal District
I'm interested in developing at any of the following IT areas: Administration, Management, Help-Desk and Tech Support, bringing my knowledge and skills and acquire new ones.
Provide growth and benefits to the company in my area and continue my professional and personal growth and development.
I'm in charge of Butler / BlueScope Buildings Mexico City IT.
Work jointly with the IT department and Support Center of Kansas City (HQ) for administration, support, Help-Desk and IT management.
Work locally and constantly with IT vendors in order to provide services and products with added value to the company.
Periodically evaluate and monitor the key IT performance indicators in order to maintain or improve their efficiency.
I managed Latinamerica IT services jointly with the corporate IT department (Oakdale MN USA).
I provided Help-Desk and technical support to Imation Mexico, Panama, Colombia, Brazil, Chile, Argentina offices and the rest of employees in the region.
Implementation and application of the knowledge acquired at the diploma degree "Computer Sites Management".
I was responsible and provided technical support of Imation, Memorex, TDK and XtremeMac products to customers and end users in Mexico and Latin America.
I was responsible and provided technical support of Exabyte products (storage devices) to distributors, VARs (Value Added Reseller) and end users at Mexico and Latin America.
Provided consultancy to end users for a backup solution selection (analysis of: actual needs, backup processes, data growth and future projection).
Provided onsite and offside revisions and diagnostics of Exabyte Products.
I was a speaker in seminars, trainings and storage technology forums in Mexico, Colombia and Panama.
Worked at IRM department (Information Risk Management) making systems consulting and audit to the firm customers.
Made EDP revisions (Electronic Data Processing) with the firm customers at Guadalajara, Culiacan, Obregon, Hermosillo, Guanajuato, Tijuana and Mexico City.
Made security and internal penetration tests to the IT systems of some of the firm customers.
Provided Help-Desk Support to the auditing department of the Firm.
Taught the course "Security and SAP R/3 controls" to my workmates at IRM department.
Diploma Degree imparted jointly with Hewlett-Packard (HP).From February to September 2005