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  • 4+ years of experience in Sales Coordination, Spare Part Management and Inventory Management.
  • Excellent communication skills; maintain positive relations with staff and customers, smooth and fast placed services.
  • Familiar with Microsoft office (window 7), E-mail drafting & internet.
  • Extensive background in customer oriented service operations.

Work experience

Feb 2014Present

Sales Coordinator

Bharat Oil & Waste Management Ltd.

Sales Support

  • Assisting sales representatives for improve their productivity and spend more time selling.
  • Providing a variety of support services and contact with customers and prospects to arrange appointments or make follow-up calls to confirm orders or delivery dates.
  • Ensure that representatives have sufficient quantities of sales support material, such as product brochures or case studies.
  • Handling all urgent calls, emails and messages when sales representatives are not available.

Order Satisfaction

  • Contributes to customer satisfaction by ensuring the accuracy and timely processing of orders.
  • Handling orders by telephone, email or mail and check that they include correct prices, discounts and product numbers.
  • Contacting customers to resolve any queries.
  • Input orders to the company’s computer system and ensure that orders are processed in line with customers’ delivery requirements.
  • Updating customers for any delays and arrange alternative delivery dates.


  • Collaborating with other departments.
  • Contacting the technical department, to deal with any product or technical queries.
  • Arranging the presentations and supporting material, such as technical papers or customer references, to help sales representatives win business.


  • Maintaining sales records as a basis for reports to the senior management team.
  • Preparing reports on sales by individual representatives, sales by product line and sales to individual customers.

Oct 2011Jan 2014


Galaxy Propac Pvt. Ltd.

Job Responsibilities

  • Maintaining, handling and controlling procurement function.
  • Making offers/quotations for the respective clients and set-up the profitable margins.
  • Producing Purchase Orders, preparing scope of works (sow), Annexures, Arranging technical Specifications.
  • Responsible for negotiating and making service contracts, renewing, updating and maintaining record of ongoing & expiring contracts with vendors/suppliers.
  • Organizing, analyzing, and controlling project inputs from materials to free issue items, inventory levels, transportation and others to ensure maximum output from minimum inputs and efficient use of resources.
  • Making possible to meet deadlines/handover of job by using tact/techniques to get work done by making friendly team environment creating catalyst of peak motivation to finish works before or on time.
  • Coordinating for all logistics activities. 
  • Preparing MIS Reports for follow-up with respective manufacturers (China, Germany & Taiwan). 
  • Coordinating with LSP’s for logistics follow-up activities (FedEx, DHL, First Flight Courier)
  • Making Weekly, Monthly & Quarterly spare parts sales report and Reports to the Service Manager & Director.


  • Acts as key interface for Spare part management/Logistics providing day-to-day tasks/Weekly and Monthly reports of operations. 


Jan 2013Dec 2015

Masters of Business Administration

Amity University

Operations Management

Aug 2010Sep 2011

Computer Operations & Programming Assistant

NSIC Technical Center

Computer Applications, MS Office, Programming Languages and Other computer operations

Apr 2007Mar 2010

Bachelors of Arts

Delhi University

Hindi Literature & Languages

Personal Details

Father Name                      Mr. Kishan Pal Singh

Mother Name                     Mrs. Kaushlaya Devi

Marital Status                    Unmarried

Gender                                    Female

Date of Birth                       24th May 1990