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A motivated sales professional, who is experienced in working on large multinational accounts; nationally and globally. I have built a multinational sales team with a highly successful track record. A team player, I am able to see and understand an organization's processes quickly, to use a solution selling approach in account management. My forte is relationship building, working deep and broad into an organization.

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Work experience

May 2006Sep 2007

Director Business Development, US Markets

TELUS, Partner Solutions

Worked with tier 1 and 2 US telecoms and cable companies offering business professional outsourcing, business transformation consulting, call centre, directory assistance / operator services, as well as standard telecommunications products.Managed current accounts worth over $4M of annual revenue.

·Penetrated accounts wider and deeper then was previously accomplished.

·Uncovered and moved towards closure the first major US cable partner deal.

·Saved one of the largest US partners, reluctant to re-sign any of their services, and progressed them to re-sign.This was accomplished through the formation and leading of teams (customer service management and implementation), to turn around the customer’s impression of TELUS.

Jan 2005Feb 2006

Account Executive

Fusepoint Managed Services

Designed solutions for SMB and enterprise companies to outsource their servers to a fully managed, off-site facility, reducing their IT management costs, increased reliability, and providing disaster recovery management.Designed disaster recovery plans for SMB and enterprise organizations.Sold solutions for corporate web sites which included: troubleshooting, design, implementation and support.Developed existing accounts and partners while penetrating new accounts.

·Increased the scope of a customer’s requirement, causing a greater integration of the customer into Fusepoint’s product suite, creating the first cross-departmental (web site development / managed hosting) sale.This resulted in almost tripling the customer’s original spend for the project.

·Led teams developing solutions for customers, depending on the unique needs of each customer.

Feb 2004Jun 2004

Voice and Conference Sales - Business Solutions

MCI Canada

Sold voice, video, and net conferencing products, and sold VoIP and PSTN Voice services to SMB and Enterprise customers.

·Learned and sold a new product suite for WorldCom Canada

·Worked closely with the product management team to refine and reshape the product suite.

Pioneered and won the first PSTN Long Distance and Toll Free deal for MCI Canada

Jan 2000Feb 2004

International Account Executive

MCI Canada / WorldCom Canada

Built and designed the processes for the team (sales representatives and sales support resources) responsible for all multinational sales coming to or being sold outside of Canada.Both customer facing and a sales overlay position, depending on the account requirements.Responsible for over $9M of yearly revenue for the Canadian operation.

·Drove sales to over 200% in the Multinational Sales Channel during the first 8 months.

·Achieved 102% of Quota, in 2001.International sales equal to another 107% of domestic quota.

·Managed the team that led National sales 8 out of 12 months in 2002.

·Developed and grew the department from a single person to a three person team.

·Initiated and designed scalable systems for future growth.

·Team prospered during Chapter 11 of US parent company, multiple rounds of layoffs, and an uncertain environment.

·Wrote standardized, multinational sales contracts, based on Canadian laws and regulations.

·Created policies and procedures for new products and services, that created efficient work flow across international divisions.

·Developed sales processes with product management for new products.

Jan 2000Feb 2004

Project Manager, Customer Installation – Managed VPN

MCI Canada / WorldCom

Project managed the installations of Canadian customer sites for the Managed Global VPN Product, on behalf of the customer.

·Worked with global project management teams to ensure smooth delivery of the site installations.

·Led a team that included members from product management, installation, customer service, network operations, and the global VPN Network Operations Centre.

·Was a integral part of the feedback loop, which was a continuous effort to streamline the process.

Jan 1999Jan 2000

Senior Account Executive

WorldCom Canada / UUNet Canada

Sold high speed internet connectivity (ISDN, T1, T3, OC-3) to SMB, enterprise, and carriers.

·Achieved 107% of quota for 1999.

·Mentored, trained, and developed new Sales Representatives who successfully moved up within the company.

Apr 1997Dec 1999

High Speed Account Executive

UUNET Canada

Sold high speed internet connectivity (ISDN, T1, T3, OC-3) to SMB market.

·President’s Club winner 1998 (Highest National Sales for UUNet).

·A member of a team who increased sales by over 300% in less than one year.

Other Achievements:

·Consistently was above 100%+ of quota in all roles (From 1997 - 2004).

·Winner of numerous national and international sales contests and incentive awards.

·Member of Product Teams for: IP-VPN Products, Frame Relay, and International Private Lines.

·Member of Siebel implementation team.

·Developed sales training material, and audited back-end systems and processes.


Corporate Business Account Representative

Cantel Corporation (Predecessor to Rogers Wireless)

Responsible for corporate sales (SMB market) of cellular airtime packages, cellular hardware, and accessories for the East Coast.

·Highest branch sales for 1995.


Various Positions

Various Companies

Various positions including:Human resource development sales, human resource development training, advertising sales, stage management, and event management.

Professional Recommendations



Bachelor of Commerce