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Work experience


Operational Program Manager

XSProject Indonesia - USA
  • Take lead in financial analysis, logistics & inventory e-management, marketing strategy and vendor management. 
  • Setting and reviewing budgets, cost and financial reports for both project office in Jakarta & Dallas
  • Ensure the processing and reporting of program metrics, timeliness, and accuracy of all reporting data.

Pricing Manager

Ericsson - Dallas
  • Prepared pricing scenarios for RFP (Request for Proposal), assisted sales team in pricing negotiations.
  • Led and directed pricing strategy formulation for 5 major customers in USA, performed financial evaluation to assess pricing actions effectiveness, evaluated resource requirements.
  • Achievement: Accomplished total sales of $65 million of a strategic 3G technology in Iraq

Services Sales Manager

Ericsson - Jakarta
  • Identified and developed new opportunities with existing/new clients. Set, formulated, outlined service price, defined services sales strategy.
  • Oversaw & led negotiations on SLA (Service Level Agreement) compliance & KPIs, confirmed resource availability and forecast from vendors.
  •  Assisted in the development and preparation of monthly business reports and presentation to key stakeholders. Built and managed relationship with customers.

  • Achievement: managed to increase profitability level to 18% in 2 years out of average 8% per year


Dec 2004Feb 2005

Total Project Manager/Director of Tsunami Relief Operation

Ericsson - Jakarta & Aceh
  • Directed, led full team of technical & humanitarian supports together with International Organizations (Red Cross, WFP, UNICEF, WHO) & International military forces from 4 continents, 22 countries.
  • Lead a complex, international, cross-functional team. Held join press conferences & publications with international media outlets.
  • Achievements: Successful deployment of telecommunication system (2G) during emergency operation conducted by international organisations and military forces;  Awards of Appreciations from various organizations/business organizations, total project value $550 million.

Customer Project Manager

Ericsson - San Diego
  • Managed customer project delivery such as program delivery schedules and KPIs for a highly complex legal and commercial project.
  • Analyzed, planned and structured the material fulfillment program in the most cost efficient way, including project financial such as P/L
  • Conducted weekly review meeting with customer (Mumbai, India); tracked, reported, and communicated customer issues and worked cross-functionally to resolve delivery and implementation issues. 
  • Coordinated with vendors on (SOW) and external KPI's; built, forecast and work plans based to ensure support plans available.

  • Develop detailed schedules of activities,  monitored milestones and deliverables from the on the field project teams.

  • Mentors and encourages skill development of project team members.

  • Provides detail performance review input and development recommendations for team members.

  • Achievement:  Successfully managed multiple concurrent project tasks in a fast paced environment with zero error. Total Sales & Project accomplished (Indonesia & India) $5 million


Head of Hardware Services Sales department

Ericsson - Jakarta
  • Directed team for strategy of internal process, policies, performance, profitability level and KPI internal and external; Drove cost reductions thru total cost solutions for hardware availability.
  • Reviewed & ensured contracts with vendors/suppliers were commercially advantageous; Reviewed and led selection process of sourcing; Set KPI, worked on performance; Led & developed hardware procurement strategies for most cost effective price level.
  • Responsible for day-to-day operations of complex, long-term suppliers across countries. Partnered with suppliers in forward thinking strategic development and relationship building.
  • Achievement: Developed Service Sales department to be the benchmarking for Market Unit South East Asia with total project accomplished $42 million.

Head of Contract Commercial Management department

Ericsson - Jakarta
  • Drafted legal contractual documents,  identified complex or emerging contract risk areas. Closed complex deals, contracts and contract variations in a timely fashion.
  • Led, approved & supervised commercial contract negotiations and project fulfillment.; Drove sales reconciliation, contract negotiation and contract fulfillment including KPIs’ level.
  • Handled contract modifications and change orders, scope of work revisions and budget modifications, monitored transaction compliance. 
  • Advised executive level business leaders on pre-contract, contract execution and closing contract phases.
  • Achievement: won FIRST & MAJOR contract for 3G technology in market unit South East Asia worth $180 million, increased profitability level 20% within 1 year, total project accomplished was $564 million.



Master's Degree

University of Dallas

Business Administration


Master's Degree

University of Leeds, UK

International Studies

Other Information


  • Ericsson Indonesia Award of Appreciation of Ericsson Tsunami Relief Operation
  • Indosat Award of Gratitude, keynote speaker on International Disaster and Telecommunication Business

 INTEREST: strategy consulting, international political studies, travelling, photography, outreach programs