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Work History

Sep  2016Now

Guest Liaison

The St. Regis Bora Bora Resort
  • Unique contact of the guests before their arrival and after their stay
  • Attend to guests' queries, needs and other special requests
  • Promote the facilities and services offered by the hotel
  • Cooperate and coordinate with the other hotel departments to provide an efficient service
  • Provide general information and directions
  • Advise and assist guests on leisure activities, places to visit and travel arrangements
  • Be especially attentive to repeat guests and other VIP guests
Aug 2015June 2016

Pageboy

The Peninsula Paris
  • Guests reception, orientation and information
  • Guests assistance (Shopping,..)
  • Delivery in the rooms
  • Follow-up actions
Sep 2013Aug 2015

Sales Representative 

Aquarium de Paris CINEAQUA Paris
  • Business development
    • Workers' Committee
    • Events
    • Hotels partnerships
  • Performance monitoring and analysis of business results
    • Goal achieved in 2014 and sales increasing of over 30%
  • Marketing
    • Participation and organization in trade fairs
    • Implementation of an ad campaign
    • In charge of the Partneships card market development
Jun 2012Aug 2013

Assistant Points of sale Director

Aquarium de Paris CINEAQUA Paris
  • Management
    • Management of a team of 20 people
    • Inventory control
    • Additional Sales development
    • Creation of a profit center

Education

20132015

Master of Sales Management

PPA, Reseau GES

Majored in Tourism and Hospitality Industry

20102013

Bachelor of Languages, English & Spanish

Université Paris 10 Nanterre La Défense

Interests

Latin dances

 Tourism

 New Technologies

LaNGUAGES

  • French : Native Language
  • English : Proficient (TOEIC : 865/990)
  • Spanish : Professional working proficiency