- South China US-ME
- [email protected]
Senior-level management position with an organization seeking to achieve a solid market position operating in a consulting / professional services capacity that I can make significant positive impacts by utilizing my Big 5 consulting and broad base experience in all functional areas, including business development, account management, marketing, operations, project management, organizational development, training, software engineering, and product development to achieve aggressive revenue and profit projections.In addition, leverage my strong industry experience in Government, Healthcare, Insurance, Financial Services, Retail, Media, and Manufacturing.
Eric has over 17 years of progressive experience as an Analyst, Account / Program Manager, General Manager, Senior-level Executive, and Entrepreneur driving teams in defining requirements, developing systems, implementing projects and delivering solutions for Fortune 500 customers in the US and abroad. He is a planning and process expert, especially within technology companies, and he has a stable, strong management background, good people skills and a sense of urgency. His work has been predominantly in the Government, Healthcare, Insurance and Banking / Financial sectors.Eric is accustomed to complex initiatives ranging in budget / resources from $10M – $200M+ / 10 – 160+ team members.He has a proven track record of success in engagements where turnaround performance is needed.His political savvy and experience in diverse positions across business and technical disciplines is evidence of his ability to bridge important gaps between these areas, and to manage to a set of tactical goals while maintaining the client’s strategic perspective.In addition, Eric has a superb ability to direct client consulting engagements, skill in business development, business process improvement / reengineering, operations management, enterprise resource planning (ERP), customer relationship management (CRM), project management offices (PMO), internet / web based applications, and extensive experience spearheading change management and revenue growth.He is a creative problem solver, a strong communicator and coordinator, mentor, and able to maintain a professional demeanor in fast-paced business situations.
Directed Professional Services Organization in North American & International engagements, including organizational planning, development, client relations, and execution of multiple concurrent multi-phase enterprise projects. Managed P&L, strategic business objectives, project & employee performance, utilization, escalation, scope, and budgets.Conducted high-level audits and recommendations to achieve client business case. Oversee risk management & mitigation, metrics, and billing. Developed key business strategies and provided expertise in sales, marketing, product management, business development (RFP creation, evaluation, and response), project management, services, planning, and operations. Provided resource / workforce management, capacity planning, pipeline support, and vendor negotiations.Clients included AEGON, Aetna, Alberta School Employee Benefit Plan, Assurant Health, ING, Manitoba Public Insurance, Mutual of Omaha, Principal Financial Group, and Royal Bank of Canada.
Managed project teams in all aspects of large-scale enterprise implementation projects for international / domestic clients including resource requirements, project plans, and estimates / budgeting. Supervised multiple client engagements and relationships, developed business needs analysis, directed project scope and statements of work (SOW), and provided executive collaboration and technical support on project applications. Generated / qualified leads, supported marketing campaigns, and devised integrated client plans. Clients included AMEX, Anthem, Bank of America, Borders, Circuit City, Citigroup, DirecTV, ESPN, Excellus, Exxon Mobil, Hallmark, JP Morgan Chase, KeyBank, National Highway Traffic Safety Administration, Ontario Ministry of Health, Raytheon, Staples, States of Connecticut, Massachusetts, and Ohio, UMASS Medical School, Volkswagen, and Wells Fargo.