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Seasoned customer service worker with commitment to providing client satisfaction and contribute to company success. Detail-oriented and highly versatile, focused on completing all tasks quickly and with high quality standards in mind.

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Skills

Customerservice
Experience in both  telecommunication and direct contact
Microsoft Office
Word, PowerPoint and Excel (limited knowledge of Publisher and Access) 
Research
Ability to find and summarize information
Organization
High attention to detail combined with informational and spacial organization.

Education

Aug 2010Jul 2015

Bachelor of Arts, Religion

Wright State University

Coursework in history, religion and culture. Specializing in a sub-field of Social Science, skills include academic writing, analytic thinking and research experience.                                                                                       

Member of Anthropology Club. One year as event coordinator and one year as president.

Work experience

Aug 2012Jan 2015

Clerk

Greene County Public Library

Answered patrons’ questions at the circulation desk.Replaced worn labels and barcodes to keep materials in good physical condition. Cleaned and repaired damaged library resource materials. Reshelved books and maintained a neat and tidy reading area. Monitored the lending of items, insuring the timely fulfillment of patron requests.

Feb 2012Aug 2012

Library Aid

Greene County Public Library

Aided in material flow and order fulfillment. Unloaded, organized and packed products for shipment; local, national and international.

Jan 2008Feb 2012

Library Aid

Greene County Public Library

Reshelved books to maintain a neat and tidy reading area. Set up and took down chairs and tables. Gathered and emptied recycling bins. Dusted shelves, raked leaves and shoveled snow.

References

Sharon Benedict

Coworker in Xenia from February to August 2012                                                 (937) 767-1085

Ellen Guest

Person relationship                                                                                                             (937) 244-2970