Analytical ICT professional with financial expertise delivers strong technical solutions that solve business problems , always keeps an eye on bottom line business benefit. Offers a proven record of making outcome-based decisions that drive business process improvements and system-wide standardization. Builds teams that take pride in developing high-quality, dependable systems and services. Managerial and leadership practice experience with strategic planning and total quality management methodology achieved . Very capable with a proven ability to ensure the smooth running of ICT systems and to provide ICT services that will improve the efficiency and performance of a company. Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development.


Aug 1994 - Jul 1998

B. Sc. Computer Information Systems ( CIS ) 

Applied Science University ( ASU ) Jordan – Amman

Work History

Work History
Jan 2013 - Present

IT Manager

Ezdan Holding Group

Responsible for the day to day IT requirements of the organization such as user   management, troubleshooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications.


  • Managing a team of administrative & technical staff.
  • Strengthening the ICT infrastructure through to implementing new technologies.
  • Performing routine audits of systems and software.
  • Manage the ICT budgets and expenditure on hardware and software.
  • Developing & maintaining the organization ICT systems, software and databases.
  • Recommending and implementing improvements and efficiencies.
  • Reporting to board.
  • Used extensive finance and accounting experience to analyze business policies and processes.
  • Deployed best practice solutions that aligned with business goals.
  • Having strong ICT, commercial, planning and budgeting skills.
  • Management of server software and associated backup routines.
  • To evaluate, test, advise, train and support I.T. Related projects.
  • Procurement of  ICT hardware, software and maintenance products & services.
  • Managed relationships with critical ICT vendors that resulted in improved service at a reduced cost.
  • Writing documentation for ICT procedures, security and disaster recovery.
  • Maintaining documentation of changes regarding users, functions & systems.
  • Managing the internal & hosted network infrastructure.

Apr 2008 - Dec 2012

IT Operation Manager

Qatar Foundation for Child & woman Protection.

Responsible for the day to day ICT requirements of IT department such as but not limited to users account  management, troubleshooting, help and advice. Maintaining desktop applications, networks, ERP System ,IT security and  telecommunications.

Apr 2004 - Apr 2008

Senior Business Analyst & IT Supervisor.

Ministry Of Justice.

Responsible for the day to day IT requirements and activity's of IT department  in Ministry Of Justice.

Feb 2000 - Apr 2004

IT Business Analyst.

Ministry Of Foreign Affairs.

Identify, communicate, and manage risks associated with projects. Identify business or customer requirements and information technology alternatives. Create project plans for information technology development and testing.

Jun 1999 - Feb 2000

System Engineer.

AL-Majaz Information Technology.

Primary responsibilities include evaluation, implementation and support for ICT  solutions , This includes any content delivery systems, hardware configuration, custom software implementation, systems design, performance and process improvement, and systems documentation ,  planning and executing small-to-medium scale projects within the Technical Operations team.

Aug 1998 - Jun 1999

Qatar Telecom (QTEL)

Helping users translate their business requirements into technical requirements to define an IT solution to meet their enterprise needs.


  • Extensive knowledge of: Microsoft, CISCO, and Oracle Technologies
  • Wired and wireless networking skills, desktop and server.
  • Hardware, antivirus and security system products.
  • Service Level Agreements and IT Contracts – ITIL V3 compliant , Six Sigma
  • Reputation for Integrity and Quality ,Strategic planning & total quality management
  • Systems , Performance and Productivity Improvement, Change Management

Honors & Awards

  • Project Management Expert (PME) , the Board at Gulf Project Management Consortium (Gulf PMC) , QATAR , November 2014.
  • Strategic Leadership and Executive Management Award , ILM, CANADA, October 2013.
  • International Business Awards(SM)  for Implement an Enterprise Resource Planning (ERP)- Best implementation ,  Barcelona , October 2014 .
  • Certified Professional Engineer CPEng , American Board of Engineering Professionals (ABOEP) , USA , March 2015.

National Projects

  • Project Manager at Qatari National Campaign of reducing the negative impact of the internet usage , 2004 – 2013 , State Of Qatar .
  • Team member at National Committee for Internet Safety. - 2011 – 2014 , State Of Qatar .
  • Team member at Permanent Population Committee in the (General Secretariat for Development Planning) , 2008 – 2012, State Of Qatar .
  • Team member at  Qatar National Vision 2030 committee in the (General Secretariat for Development Planning) , 2008 – 2011, State Of Qatar .
  • Team member at Qatari national program in Information Security, 2010 – 2013 , State Of Qatar .
  • Team member at Qatari i-Gov Program (Qatari Government - Portal ( E-Gov) , 2005 -2008 , State Of Qatar .
  • Team member at Qatari i-Gov Program ( Government-wide Architecture and Standards Project) , 2004 – 2006 , State Of Qatar .

Volunteer Experience

  • Venue Protocol -venues VIP Section at Doha Asian Games Organizing Committee DAGOC. - March 2006 - December 2006 , State Of Qatar .

References :

Mr. Nasser  AL-Abdulla     , Ezdan holding Group     , Mobile : +(974) 55502588

Mr. Haytham  ALSAQQA  , QCON                                , Mobile : +(974) 55743261

Mr.Monzer  Grinawi          , Akdeniz Proje                   ,Mobile : +(974 ) 55854972