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Summary

I am a current graduate with Masters in Health Administration from the University of Memphis. I will be graduating in May 2011. Since, 2006 I have worked for a large hospital system as a medical clerical assistant. In the summer of 2010, I had an administrative internship at The Regional Medical Center at Memphis. I am interested in working in a hospital or large physician practice group and willing to relocate.

Work experience

Administrative Intern

The Regional Medical Center at Memphis

●Project managed a team of physicians, nurses, physical therapists, and administrators to develop a 14-bed Orthopedic floor

○Opened in November 2010 and has generated positive revenue of $2.4 million

●Other projects included:

○Analyzed data and developed a graph visualizing the utilization of Burns Operating Room

○Charted patient-flow from Emergency Department to CT Scan to analyze the cause of delays

May 2006Present

Medical Clerical Assistant

Methodist Le Bonheur Healthcare
May 2006Present

Medical Clerical Assistant

Methodist Le Bonheur Healthcare
  • Serves as unit receptionist
    • Communicates approriate information to all staff, physcians, patients and visitors in a timely manner
    • Ensure appropriate care tracks are on the medical record to aid in CMS compliance especially those specific to the unit such as pnemonia and SCIP patients
  • Performs clerical and data entry into the electronic medical record related to patient care
  • Asists and/or provides patients with personal care, activities of daily living and other basic needs under the direct supervision of the Registered Nurse
    • Promotes patient family centered care
  • Adheres to and supports Units/Nursing/Hospital polices, procedures and standards
  • Maintains a safe, clean, and orderly environment

Education

Aug 2009May 2011

Masters of Healthcare Adminstration

University of Memphis
Aug 2003May 2008

Bachelors of Professional Studies

University of Memphis

References

Brenita Crawford

Keanna Dandridge

Skills

Customer Service
Electronic Medical Record (Cerner Powerchart)
Medical Terminology
Microsoft Office Suite: PowerPoint, Excel, Word