Elvia Nenque

Work History

Work History
Aug 2006 - Oct 2007

Customer Care Professional

Teletech Communications

Inbound / Outbound call center using Esale system. Duties included but not limited to: Enrolling Medicare eligible clients in a select medicare supplements in medical plans and prescription drug part D plans. Benefits Eligibility & Claims presenting / analyzing plans, data entry, community events, scheduling and transferring calls to licensed agents. 

Jan 2006 - Apr 2006

Client Service Coordinator

H & R Block

Seasonal receptionist postion. Duties included but not limited to : Answering multi-line phone, translating for Spanish speakers, scheduling appointments, data entry, close register, deposit slips and general office duties.

Mar 2000 - Nov 2005

Accounts Receivables

Resource Development Services, Inc.

Duties included but not limited to: Accounts receivable / Accounts payable, answering phone, data entry, customer service, billing, collectios, opening and closing accounts, deposits, credits / adjustment, sales, Quick Books (2005) and general office duties.

Jan 1995 - Apr 2000

Tax Preparer

H & R Block

Prepared taxes, W-7 Forms, IRS / State letters, 10 key, data entry and customer service.

Education

Education
Aug 1975 - Jun 1980

Dipolma

Kicg City High School