Provides assistance to the residents and their guests. Serves as the first point of customer service contact to our residents, their guests and potential residents. Ensures the security of the building and company assets. Excellent communication, interpersonal, customer service and organizational skills required.
Responsible for maintaining the integrity of the atmosphere. Coordinate night time activities and meetings. Supervise Internet usage and monitoring of residents computer time.
Responsible for helping hotel guests while informatively answering questions pertaining to entertainment and tours in New York City. Particular emphasis is placed on Broadway and Off-Broadway shows. Provide execpetional customer service while maintaining a friendly demeanor.
Duties entailing air quality restoration,mold remediation,air scrubbing and deodorization, as well as water damage recovery.
Researched, collected and verified customer holdings for class action purposes.
Completed four different securities, deadline for delivery was met one month early.
A ten week internship created by the New York City Economic Development Corporation and SUNY Levin Institute. The program was developed to encourage seeking employment within entrepreneurial companies in New York City. Jumpstart began with a one week long financial boot camp mentored by a Faculty of distinction. This was concluded by participating in a ROI research project for a financial software company.
Resolved trade breaks and errors with P&S department, as well as functioning as a liaison between trading and technology.
Escalated issues to management and vendor in a timely manner.
Successfully took part in Fidessa testing and contributed toward making the project achieve its very aggressive deadline.
Consistently work to help improve business communication and relationships always trying to help improve the trading environment.
JEFFERIES, INC., New York, NY
Trade Support, Cash Management Assistant
·A trading desk position which encompassed many functions.
·Responsible for first line support of order management system.
·Communicate with traders and managers in regard to malfunctions as well as resolutions.
·Interact with internal IT personnel as well as vendors for resolution of technical difficulties.
·Additional responsibilities include resolution of trading errors and balancing of error accounts.
·Actively participated in the migration from BRASS/Sungard OMS to Royal Blue Fidessa.
MERRILL LYNCH, New York, NY
Herzog, Heine, Geduld
Equities Sales Liaison
·Developed and maintained customer relations with money managers and buy-side personnel as well as introducing broker-dealers.
·Executed trades in both NASDAQ and Listed Securities.
·Actively promoted the use of client connectivity for money managers, resulting in a reduction of staff of 50%
·Traded NASDAQ stocks with a strong focus on maintaining relationships with broker-dealers.
·Implemented generic form of pairs trading to enhance personal profitability.
Executed customer orders in Listed Securities and options.
Used aggresive tactics to trade and defend in house IPO's.
Over-The-Counter Agency Trader
Over-The-Counter Market Maker’s Assistant
While at Merrill Lynch I was afforded the opportunity to obtain my MBA from Adelphi University. This allowed further
development of my skills and traits. The curriculum was built around a core competency of
Leadership. Team Building and presentation skills were also an early part of the program. This was
advantageous as a base for the rest of the courses of study. Traditional subjects of study were also
included. As the program progressed we ended with courses in TQM, Building Shareholder Value
Through Competitive Analysis and finally Strategic Management. Strategic Management allowed the
groups to implore all that we had learned in the previous courses. The final grade was partially
comprised of an online competitive game. Where competitive analysis and building shareholder value
were heavily implored. Capital budgeting and practices of dividend declarations and stock
repurchasing were part of the catalyst for determining the team that was able to deliver the greatest
return to shareholders.