Manager of Product Integrity Analysts - Greetings
Hallmark Cards, Inc.
■ Led teams to consistently score in the top 15% out of 3000 employees on engagement surveys four different times while in three different roles, impacting productivity by 22%.
■ Known to go above and beyond – once leading a team thru a company critical 11-week period of seven day-a-week shifts and taking off only four days.
■ Recreated team dynamic to successfully meet a 25% increase in production demands during a layoff cycle.
■ Developed buy-in from staff and executives thru strategic migration maps to vividly create clear vision for projects.
■ Always discovering ways to improve productivity as a collective, not just across individual functions.
■ Increased workflow by 25% via LEAN and pod work team practices.
■ Reduced labor costs by over $300K.
■ Allocated and applied the resources required to maintain Quality Support for the creation of over 20K unique greeting card SKUs per year.
■ Left no savings stone unturned.
■ Assimilated staff requirements for division, developing entirely new flow solutions to accomplish 25% more throughput and 50% fewer hand-off errors.