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Summary

Supervised, trained, and developed 25 associates.

Monitored and enforced all standards, policies and procedures.

Liaison between Sales Team and Food and Beverage Manager.

Demonstrated ability to ensure that all food and beverage pruducts are served following right standars.

Well versed in handling guest´s in a quick, friendly and efficient manner.

Able to anticipate guests need while ensuring that  service is provided beyond expectations.

More than 12 years of experience in Food and Beverage.

Spanish

Bussines English Level.

Basic German Level.

Work History

2015Present

Food and Beverage Supervisor

Madinat Jumeirah

Tortuga Restaurant and Bar.

  • Maintains the highest quality, consistent product standards.
  • Ensures that all customers are educated on our products and services.
  • Reports all customer complaints to manager on duty.
  • Responds proactively to prevent customer service situations.
  • Reports potential safety hazards to the manager on duty.
  • Trainer.
  • Tequilier.
  • Responsable for auditing cashiers.
  • Responsale for Closing Audit.

Nov 2012Feb 2015

Food and Beverage Supervisor.

Le Royal Meridien Beach Resort & Spa.

Maya Modern Mexican Kitchen and Lounge.

Trainer.

Tequiler.

Feb 2010Sep 2012

Food and Beverage Supervisor

Sheraton Maria Isabel and Towers.

Lobby Bar.

• To maintain all Restaurant and Bar standards.

• To follow up PR´s regarding dry stock.

• To train staff and educated them in Mexican cuisine and culture.

• Couching.

20092010

Bartender

Sheraton Maria Isabel and Towers

Lobby Bar.

20082009

Waiter

Sheraton Maria Isabel and Towers

Lobby Bar

Amici Restaurant (Italian cuisine).

Jan 2008Sep 2008

Waiter

Hoteles Fiesta Americana

Lobby Bar

20032008

Waiter

Restaurante Mercaderes and Enoteca

Modern Mexican Cuisine

20012003

Waiter

Quinta las Margaritas

Modern Mexican  Kitchen

Objective

Willing a challenging and rewarding position as restaurant Assistant Manager.

Education

Level A 1.1., A 1.2., A 1.3., A1.4., A 1.5., A 1.6. B 1.1.

Goethe Intitut Mexiko

German language school

Universidad Nacional Autonoma de Mexico

Account.

Truncated.

Skills

IT

-Microsoft Office.

-MICROS and Respak.

-Seven Rooms.

-Knowledgeable in -American service

                                       -French Service

                                       - Russian Service

                                       -English service

                                        -Spirits

                                        -Wine Service