Erica Patterson

  • North Little Rock, AR US



To work at a financial institution as a parallel to my college education.

Work experience

Work experience
Sep 2011 - Present

Financial Aid student worker

University of Arkansas at Little Rock

Assist students with their financial aid needs

Research and compiled reports, charts, and spreadsheets

Double checking various documents into Banner computer system

Provide customer service in person and by telephone

Keep all information obtained confidential under FERPA

Jan 2012 - Aug 2013

Resident Assistant

University of Arkansas at Little Rock

Counseled  students on various personal and academic issues

Enforced  University and Residence Life rules and regulations resulting in a safe, orderly, and enjoyable living environment

Supervised  a University residence hall floor of 30-40 diverse undergraduate students

Responded to fire alarms and other emergency calls

Took care of floor conflicts, roommate issues, etc., via mediation between residents

Jun 2010 - Jan 2012


Arkansas Baptist State Convention

Cleaned rooms, cabins, and camp grounds

Counted and handled money at concession stand

Balanced money daily

Prepared and delivered meals on time



Pritner/fax machines

Ten-key calculator

Image Now system

SunGard Banner system

Microsoft Office

Proficient in Excel, Word, PowerPoint, and Access.


Aug 2010 - Present


University of Arkansas at Little Rock
  • GPA: 3.77
  • Dean's list in 2010, 2011, 2012
  • Chancellor's Leadership Corp