• Toronto ON

Edmund Sutton

Proven success in going beyond company goals. Fully bilingual (English and French)

Professional summary

Dedicated and focused young professional who excels in teamwork, time management. Specialized in Marketing and Small Business Management. Committed to going above and beyond company goals and excel in the professional world. Energetic, loyal and result-driven.

Skills

Skills

Problem Solving

Writing 

Journalistic (Press releases, articles)

Copy (Creative, campaign slogans)

Customer Service

Building rapport

Assessing and meeting customer needs

Team Management

Teamwork

Team building

Work History

Work History

International Travel Consultant

Jul 2015 - Nov 2015
Flight Centre
  • Ensure high levels of customer satisfaction through excellent sales service;
  • Ownership of business;
  • Remain knowledgeable on products offered and discuss available options to meet client needs;
  • Local store marketing (LSM): Flyer, window boards, local campaigns.

Sales Associate

Oct 2014 - May 2015
ZONE Inc.
  • Ensure high levels of customer satisfaction through excellent sales service;
  • Maintain in-stock and presentable condition assigned areas;
  • Remain knowledgeable on products offered and discuss available options to meet client needs;
  • Cross selling.

Manager (Quebec, QC)

Oct 2013 - Sep 2014
Rudsak Collection
  • Team management (Recruiting, training, scheduling, follow-up);
  • Building and enacting monthly strategies to boost sales
  • Secures merchandise by implementing security systems and measures.
  • Maintains the stability and reputation of the store through branding and service.
  • Contribute to team effort through personal sales;
  • Managing deliveries.

Assistant-Manager (Quebec, QC)

Aug 2013 - Oct 2013
Rudsak Collection
  • Making sure the shop floor runs smoothly; 
  • Meet the store's monthly targets and handle budgets;
  • Recruit and train staff; 
  • Deal with any enquiries and complaints and monitor customer service;
  • Check that the products you sell are well displayed.

Education

Education

International Baccalaureat and Advanced Placement Program

Aug 2008 - Jun 2010
Southside Highschool


Activities / Distinctions

Certifications

Administrator, CADEUL Student Union

Apr 2011 - Apr 2012
Laval University
  • Review annual budgets;
  • Make decisions for the upcoming fiscal year;
  • Encourage and finance student initiatives.

Award of Distinction (Press Corps)

2009 - 2009
Havard Model Congress Europe (Athens, Greece)

Award given for proven excellence in writing and editing press releases for the event.

  • An Inconvenient Hoax?! : Statement piece of the American Congress denying scientific evidence of climate change. Resulted in me being subpoenaed to answer for my allegations in front of Congress;
  • Average of five articles per day over the course of event.