Summary

Accomplished, savvy, and results-oriented operations professional with 20+ years of successful experiences in call center management, off-shore outsourcing, Internet operations, traditional business operations, online sales, direct marketing, training, customer service, hardware and software technical support, telemarketing, and project management. Check out what I'm building at www.ivgStores.com! Thanks for looking! Ed

Work History

Work History
Jun 2009 - Present

Sr. Director of Operations

ivgStores
Apr 2007 - Jun 2009

VP of eCommerce Operations

Active By Choice, Inc.
Apr 2007 - Jun 2009

VP of eCommerce Ops

Southeastern Medical Supply
Apr 2001 - Dec 2005

VP Operations

Lodging.com/Cendant Corp.
Sep 1998 - Feb 2001

VP General Manager

EmailChannel
1997 - 1998

Dir. of Teleservices

Techmar
1991 - 1997

Manager of Technical Support Services

MIcrocom

Education

Education
1965 - 1969

MA