Automation and Server Support
Ø Packaged software into an Ghost and HP Open View deployable package. Ø Deployed these packages nationwide using Ghost and HP Open View.Ø Troubleshoot various server and desktop issues that arise. Ø Tier Three support for the field technicians. Ø Co-ordinates planed and emergency outages as well as communicates when there are Altiris infrastructure issues.Ø Computer Forensics and data recovery using EnCase, SMART, Process Explorer, Regshot, hex editors, and various other specialized tools and hardware.Ø Performed data recovery of lost files and performed computer forensic investigations at the request of Human Resources.Ø Maintained several web pages using Microsoft IIS and Apache on Red Hat LinuxØ Coded a custom VB6 inventory program that updated desktop inventory to a RedHat Server via ftp.Ø Maintained Network Security using eEye Retina, Nmap, and Nessus, Wireshark, Snort, Netcat, Kismet, John the Ripper, Netstumbler, Aircrack, L0phtCrack, SolarWinds, SARA, Brutus, SAINT, PHLAK, Knopix, etc.Ø Maintained desktop security using WSUS, lanGuard Network Security Scanner, and McAfee Enterprise Administration Console.Ø Trained in Exchange server, worked closely with Citi's Exchange Administrators in New York and New Jersey to fix issues with our site. I am also familiar with customizing Outlook with specific settings during the install (via transforms) to facilitate smooth transitions to newer Exchange servers as well as to enable or disable features as dictated by the corporate offices.Ø Used DFS to consolidate servers and to provide disaster recovery service to our end users by changing the user’s login scripts to point towards a DFS alias as opposed to physical network shares.Ø Improved process automation through creation and implementation of batch files and visual basic scripts that modified desktop settings, merged registry keys, and installed software.Ø Created custom VB Scripts to perform inventory reconciliation.Ø Created custom VB Scripts to perform patch management on non-networked machines from a CD.Ø Created base hardware and departmental images, maintained, patched and updated as needed. Using Sysprep, created a Universal Image.Ø Repackaged off the shelf software and custom built applications using Ghost Auto Install, SFX Maker, Power Archiver, WinRAR, and Admin Studio.Ø Developed procedures and processes for remote software deployment using Ghost Enterprise, LanGuard Network Security Scanner, Altiris, and RemoteExec,.Ø Installed motherboards, memory, hard drives, power supplies, etc on desktop machines as well as servers.Ø Experience with NAS and SAN environments.Ø Performed maintenance on Dell, Hewlett Packard and Lexmark printers.Ø Researched and evaluated various network tools and testing utilities.Ø Developed procedures for testing and deployment of Microsoft Security patches, hot fixes, and virus definitions as well as scanning local sub-nets.Ø Managed the implementation teams responsible for conversions and large scale software rollouts. Created detailed reports for the work my teams completedØ Managed approximately 150 Windows Servers NationwideØ Managed approximately 10 VMware ESX Servers NationwideØ Managed approximately 50 Linux/BSD Servers NationwideØ Managed 2 Business Objects ServersØ Managed 5,000+ desktops and laptops Nationwide.Ø Managed 45 virtual devices worldwide.