Pauline Cidro

Pauline Cidro

Summary

  • Graduate of the Library and Information Technician Program (Seneca College)
  • Excelled in: Database Searching (I-III), Acquisitions, Computers in Libraries, Cataloguing (I-IV), Library Automation, and Internet Applications for Library Technicians
  • Completed three successful field placements in varied library settings
  • Experience with digital archiving and scanning documents
  • Experience cataloguing government documents
  • Experience working within a demanding retail outlet
  • Experience working with adults and children for various programs and large events
  • Completed 112 hours of community service

Education

Education
Sep 2009 - Apr 2011

Diploma

Seneca College of Applied Arts and Technology

Skills

Skills

Computer Skills

  Create basic pages using HTML Describe and use various Web 2.0 tools and applications like media sharing, social networking/bookmarking, blogs, feeds, etc. (is particularly familiar with Facebook and Twitter) Use the programs in Microsoft Office, specifically Word, PowerPoint, and Excel Use internet browsers, specifically Mozilla Firefox, Internet Explorer, Safari, Google Chrome, and the music program iTunes Basic trouble-shooting for computers and their related applications Keyboarding speed of 45 w.p.m.

Library and Related Skills

  Able to adapt to a variety of integrated library systems (ILS) Perform derived and original cataloguing, according to established standards (AACR2, MARC21, LCSH, and CSH, etc.) Able to apply techniques that will prolong the life of materials Able to perform shelving and shelf-reading Able to search a variety of databases (Academic OneFile, Academic Search Premier, ABI Inform, PubMed, LexisNexis, etc.) Can use a variety of ready reference sources (encyclopaedias, directories, dictionaries, literary sources, various government publications, etc.) Able to perform integral tasks at the circulation desk (charge/discharge, book-drop, reader's advisory, patron requests, etc.)

Work History

Work History
Jul 2009 - Present

Customer Experience Associate

Old Navy
  • Assisting customers with questions regarding proper sizes, returning merchandise to proper areas on the salesfloor, contacting other stores for merchandise, and directional instructions
  • Ensuring that all sizes and displays on the salesfloor are in a consistent, browseable order
  • Maintain a professional and friendly attitude during check-out at the cash register
  • Fast learner and works well under pressure; eager to do an excellent job and develop skills (was calm, patient, and professional during  eventful retail holiday seasons)
  • Along with co-workers, ensured that Old Navy (Upper Canada) received 100% on customer satisfaction surveys during the holiday season of 2009 and early 2010
Apr 2011 - May 2011

Field Placement Student

Legislative Library of Ontario
  • Processed exhibits for various standing committees (organizing and assigning call numbers)
  • Archiving: scanning business summaries and minutes of proceedings and linking them to the library OPAC
  • Verified serials holdings for specific publications
  • Performed derived cataloguing for government publications
Feb 2011 - Mar 2011

Field Placement Student

East Gwillimbury Public Library
  • Circulation desk: new patron registration, library card renewal, program registration, pulling items to be put on hold, charging/discharging material, etc.
  • Answered patron inquiries at the reference desk, in-person and, over the phone (program information and registration, reader's advisory, finding desired material, etc.)
  • Performed various aspects of inter-library and inter-branch loan (searching for material, sending requests, receiving requests, preparing material for delivery and return, etc.)
  • Weeded various fiction material from the collection, then proceeded to delete the appropriate record from the library's catalogue
  • Participated in children's programs (singing, telling stories, planning and problem-solving for next round of programs)
Oct 2010 - Nov 2010

Field Placement Student

Northview Heights Secondary School
  • Performed duties at the circulation desk (charging, discharging, handling fines, etc.)
  • Updated bulletin boards
  • Performed processing (entered material into the Horizon system, placed appropriate identifying labels on material, executed book care and repair techniques, etc.)
  • Performed shelving and shelf-reading
  • Performed serials check-in
  • Helped weed the reference collection