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  • Coding CPT, ICD -9- CM, HCPC 
  • CMS- 1500, UB92, Rev Coding
  • Medical Terminology
  • Medisoft, Medcin, Leonardo MD, Availity
  • Proficient in windows XP and Vista, Microsoft Office, Word, Excel. Power Point, Internet
  • Excellent in interpersonal and communication skills, Answering Phones
  • A / R, A / P, Collections,, EOB'S Denials, Contracts, Billing Questions
  • Detailed orientated                                                                                             


To obtain a rewarding and challenging entry- level position in healthcare for the opportunity of professional growth.


Aug 2008Jul 2009


Sandford Brown Institute
Jul 2006Sep 2006


Ross Family

Work experience

Sep 2008Present

Sales Assistant

Family Dollar Inc
  • Assisting customers with final purchases.
  • Tracking sales progress and inventory.
  • Balance recipts and payments, demonstrates accuracy in hadling money.
Nov 2007Jul 2008


One Touch Direct
  • Responsible for call flow and distribution.
  • Coached representatives on customer resolution issues.
  • Processed daily shift report, and projected call volume.
Feb 2006Aug 2007

Retail Sales Associate

  • Greeted customers in a timely manner, and assisted with final purchases.
  • Performed opening / closing store  procedures.
  • Educated customers on sale items to increase revenues.


Quuality Assurance Certificate 2008

One Touch Direct