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Summary

I am a highly motivated, dynamic and hardworking individual with extensive knowledge in customer relationship management, with proven ability and practical experience of supporting customers, and the timely completion  of technical project activities both individually and as a team player. I am creative, analytical and innovative with strong interpersonal skills. I embrace challenging task and I am acquainted to multitasking and coordinating  resources  effectively  to  achieve  desired  result.

Work experience

20162017

Gafed International School

Administrative officer

Responsibilities:

  • Undertaking, under the supervision of the principal and/or the school administrative manager, the day to day banking, bookkeeping and general accounting duties including receipting and ordering.
  • Assisting the principal and/or school administrative manager with end of year financial procedures by way of computerized/manual systems.
  • Using computer based programs/systems to design, layout and print school publications and learning materials.
  • Preparing and maintaining learning environments and materials including: maintaining equipment, learning material and resources at a suitable standard; and maintaining work areas in a clean and tidy state
  •  Using computerized library systems for accessioning, ordering, invoicing, monitoring of expenditure, cataloguing, data input and retrieval.
  • Implementation of learning and other programs, under the supervision of a teacher, including library, physical education, sport and recreation activities
20152016

Galaxy Consultant

Samsung Experience Store

Responsibilities:

  • Handling of customer complaints and enquiries on smart phone and services
  • Educating customers on smart phones and smart services
  • Providing smart service to customer which includes software update and recovery and content transfer and setup.
  • Respond to customers' needs and related issues
  • Provide sufficient and relevant information to customers
  • Follow through with problems or claims promptly, offer ongoing services and help
20132013

Marketer

Boulevard D' Invigoration International

Marketer Responsibilities:

  • liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations;
  • communicating with target audiences and managing customer relationships;
  • sourcing advertising opportunities and placing adverts in the press or on the radio;
  • managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs;
  • sourcing and securing sponsorship;
  • conducting market research, for example using customer questionnaires and focus groups;
  • contributing to, and developing, marketing plans and strategies (managing budgets and evaluating marketing campaigns)

Education

20102015

BSc Geography (Second Class Upper)

Obafemi Awolowo University Ile-Ife

My Degree courses include: Environmental Management, Cartography,  Remote Sensing, Geographic Information System (GIS), Survey and Urban Design.
Project Topic: Neighborhood Noise Pollution In Ile-Ife, Osun State.

20022007

Senior Secondary School Certificate

Fountain Comprehensive Secondary School, Ogun State

WAEC Secondary School Certificate

NECO Secondary School Certificate

Subjects Include: Mathematic, English, Geography, Biology, Chemistry, Agricultural Science

19952001

First School Leaving Certificate

Vicwin Preparatory School

Grade: Merit

Certifications

2015

Oil and Gas Occupational Safety and Health Professional Certification

American Occupational Safety and Health Administration

It involves Identifying and controlling onshore and offshore oil platform hazards, reducing fatalities, injuries and illnesses, and designing effective OSH management systems specific to the oil and gas industry.

2015

General Industry  Occupational Safety and Health Professional Certification

American Occupational Safety and Health Administration

It involves collect data on the health and safety conditions of the workplace. conducting tests and measuring hazards to help prevent harm to workers, property, the environment, and the general public.

2015

Construction Occupational Safety Hazard Awareness for Contractors

American Occupational Safety and Health Administration

This program introduces all managers, supervisors, contractors, or construction personnel working on military contracts and any worker needing to be compliant with U.S EM 385-1-1 (2014) regulations and compliance standards.

Skills

Microsoft Office Suit

Microsoft word, Excel, PowerPoint

Health and Safety HSE

Health and Safety Proffesional

Project Management

Application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.

Training and Seminars

  • Extra-Morals Skill Acquisition Program organized by e-SAP

                 -Training; Project Management Training

                 -Human Resources Business Professional

  • Leadership Qualities Entrepreneurial Development Conference (LQED)
  • Leadership Exemplified and Propagated Conference (LEAP)

Languages

English and Igbo

Reference

Available on request.