Throughout his 25 year career, Eric has been a leader in innovating and managing customer value to generate revenue and profit growth. He has developed and implemented highly effective differentiation strategies for clients across a variety of industries such as professional & financial services, high-tech, energy, health care, telecommunications & industrial products and across diverse regions including Africa, Asia, Australia, Europe & the Americas. His creative, yet pragmatic approach consistently generates tangible results that have been highlighted in Harvard Business Review, Fortune & several business books. He has also lectured at Northwestern University s Kellogg School of Management and taught numerous marketing excellence programs for Fortune 500 companies.
In addition to his client work, Eric brings diverse management experience ranging from founding & managing a start-up consulting firm to leading a center of excellence within a global consulting firm. He also served as Chief-of-staff for a 150-person consulting practice during a 30% per year growth phase. As Chief-of-staff, he managed all planning, budgeting, recruiting, staffing, training and compensation for the $50 million practice. Prior to consulting, Eric worked in product management at G.D. Searle & Co. where he launched the first-ever money-back guarantee on their entire line of prescription drugs.