Fine Care Solutions
With the main goal of identifying and solving business challenges, I worked in collaboration with several teams utilizing historical structured, semi-structured, and unstructured data in a distributed systems environment. By optimizing customer care operations and analyzing clients buying behaviour for Fine Care solutions there was a 2 percent increase in income as a result of improved service quality.
■Conduct cost and benefit analysis on new ideas.
■Scrutinize and track customer behavior to identify trends and unmet needs.
■Develop statistical models to forecast inventory and procurement cycles
■Assist in developing internal tools for data analysis.
■Perform quantitative analysis of product sales trends to recommend pricing decisions