Work experience

Work experience
Jul 2010 - Present

Sr. Human Resources Representative

DRI Companies
  • Administer all company benefit programs including medical, dental, vision, life, FSA, 401(K) plan, COBRA and employee discounts
  • Work closely with brokers and account managers to reconcile monthly billing, resolve employee coverage issues and facilitate the enrollment process
  • Coordinate Open Enrollment meetings at all locations (English and Spanish), prepare material and enroll/make changes to all eligible employees
  • Manage payroll for all administrative hourly and salary employees
  • Review and process garnishments, child support orders, levies and income withholding orders
  • Administer and monitor Leave of Absence program (FMLA, STD, PFL, Personal)
  • Participate in the recruiting process by posting job ads, conducting interviews, reference checks, employment background checks, offer letters, etc.
  • Review and conduct investigations concerning employee relations issues including termination, wage and hour claims, sexual harassment, discrimination, etc.
  • Respond to employee verifications in writing, UI claims, disability claims etc.
  • Maintain all employee changes in ERP (JD Edwards EnterpriseOne)
Aug 2009 - Mar 2010

Human Resources Generalist
  • Prepared severance packages and final checks for exiting employees
  • Conducted exit interviews, analyzed data and prepared reports for senior management
  • Worked closely with VP Human Resources to notify officials of permanent plant shutdown per WARN Act
  • Organized outplacement event hosted by a Rapid Response composed of various representatives from city, county, and state agencies to inform employees of services and programs available
  • Gathered and uploaded all enrollment information into carrier systems (i.e., Delta BMT and Delta GEM)
  • Conducted open-enrollment meetings for Los Angeles facilities
  • Communicated with ADP representatives to setup new pre-tax deduction codes in payroll system
  • Responsible for payroll of exempt, non-exempt, and union employees
  • Supported 150+ employees as regional HR representative
  • Interacted with counterparts/managers/VP’s to discuss payroll, HR goals, benefits and compensation, and planning of indefinite plant shutdowns
  • Reviewed, investigated and responded to UI claims
Sep 2008 - Aug 2009

Human Resources Administrator
  • Participated in open-enrollment meetings and enrolled all eligible employees
  • Reconciled monthly invoices for all cafeteria plans and monthly COBRA reports
  • Acted as liaison between employee and insurance carriers to resolve coverage issues
  • Maintained Labor Law Posters/Notices
  • Administered and tracked AB1825 training
  • Conducted job analysis and created job descriptions for manufacturing positions
  • Established a new hire orientation training program
  • Conducted employment authorization via E-Verify
  • Communicated internal policies as initial contact for all HR and benefit related questions Researched and implemented interoffice mail program resulting in a 19% cost savings
  • Administered company benefits programs including medical, dental, vision, life, long-term and short termdisability insurance, COBRA, leaves
  • Coordinated workers’ compensation insurance coverage including liaison with carrier on all claims investigations and with supervisors on compliance issues
  • Assisted in employee selection process, coordinated help wanted advertising, screened interviews, and conducted background checks within statutory guidelines
  • Compiled various insurance-, staffing-, and payroll-related reports for senior management
  • Assisted with investigations relating to sexual harassment and other employee relations issues
  • Responded to all requests for personnel records, insuring that these were produced according to statutory restrictions
  • Researched and established an employee discount program for admission to amusement parks, movies, theater, etc
Jan 2008 - Sep 2008

Human Resources Coordinator

Bally Total Fitness

  • Resolved employee issues via National HR & Payroll Hotline
  • Coordinated background checks for entire West Coast Region
  • Updated HRIS on all personnel changes
  • Participated in the recruitment process – conducted phone interviews, scheduled interviews and performed reference checks
  • Maintained personnel files for West Coast Region
  • Administered leave of absences and maintained log of expected return dates
  • Advised managers regarding corrective action policy
  • Evaluated rehire/transfer requests submitted for approval by club managers
  • Completed WC forms with employees and submitted to insurance company
  • Investigated unemployment claims, separation reasons, and prepared witnesses for hearings
  • Prepared and verified new hire packets were properly completed
  • Conducted employment verification for over fifty clubs and maintained I-9’s for Western Region
  • Assisted HR Director in conducting internal investigations
Nov 2003 - Mar 2008

Legal Assistant

Law Offices of Mauro Fiore, Jr.
  • Reported new personal injury and WC claims to insurance companies and filed all necessary documents
  • Scheduled vehicle inspections and referred injured clients to treating facilities
  • Prepared and mailed settlement packages to insurance companies
  • Trained new employees on office procedures and case management system
  • Interviewed new clients and explained the case management process
  • Developed new workflow procedure that decreased duration of open cases an average of 14 days


Sep 2002 - Mar 2008

Bachelor of Arts

California State University
  • Option in Pre-Law and Minor in Law & Society
  • Member of Pre-Law Society and Sigm Alpha Epsilon

Professional Affiliations

Professionals in Human Resources Association

2009 - Present, Member


Human Resources Professional with 5 years broad based experience in unionized and non-unionized environments including retail, services, manufacturing and construction industries. An analytical, dependable and results oriented professional who thrives in a deadline-driven environment and successfully completing new challenges. Flexible and versatile with personable skills able to effectively communicate and work with employees at all levels.



Employee Relations - Investigations

Interviewing Skills

Presentation Skills


ADP PC/Payroll

ADP Enterprise

Microsoft Excel

Kronos Timekeeper