Technical Support Operation Specialist
- Saudi Arabia, Riyadh
• Experience working in a team, collaborative environment.
• Knowledge of basic computer hardware.
• Experience with desktop operating systems including Windows and Mac OS X
• Good understanding of the organization's goals and objectives.
• Exceptional interpersonal skills, with a focus on rapport-building, listening,
and questioning skills.
• Field incoming help requests from end users via both telephone and work
orders in a courteous manner.
• Document all pertinent end user identification information, including name,
department, contact information, and nature of problem or issue.
Major in COMPUTER ENGINEERING & NETWORKS