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Summary

Working in a company that allows me to learn and gain the required experiences, develop skills and fulfill organizational objective in related areas which enable me to integrate theory with practise, exploring new knowledge and develop my leadership skills.

Work experience

2012-122016-02

Maintenance Technician (IT)

Hijrah Solution

♦ Provide technical assistance 

♦ Installing and maintaining hardware and software

♦ Assisted customer with company's software

♦ Used good problem-solving skills for troubleshooting

♦ Recommended computer produc ts and applications to improve productivity

2016-092016-12

Receptionist (Front Desk)

Dynasty Inn

♦ Handle guest check in and checkouts professionally

♦ Make changes and confirm reservations

♦ Date stamp, arrange, and track incoming mail

♦ Assisted guest with common services and answered any general question and also represented the hotel in to guest complain and situations that require instant action

2017-012017-03

Recovery Officer

Ritma Armada Sdn. Bhd.
  • Responsible for taking incoming calls and giving customers the information they needed to pay accounts.
  • Took incoming calls from credit customer to answer question and make payment arrangement
  • Responsible for calling credit customer to set up payment plans

Education

2011-012011-12

Sijil Pelajaran Malaysia

SMK Pengkalan Chepa 1

Results: 3B+ 2B 1C+ 2C 1E

Abilities and Skills

♦ Knowledgeable with MS Windows 98/2000/XP/Vista/7/8/10, Mac Os and Linux

♦ Able to use MS Office Words, Power Point and Excel

♦ Friendly and able to get along with people by different personality and background.

♦ Able to work on own initiative and as part of a team.

♦ Able to work under pressure and independently