Work History

Work History
Jan 2012 - 2015

Software Engineer (dba Rainier eSolutions)

ByteSmith, Inc.
  • Ably used C# .NET 4 to build a powerful Point-of-Sale application
  • Extensively used Telerik RadControls for WinForms to create a user-friendly interface
Apr 2008 - 2011

Software Architect

Silverback ASP (Singapore)/WorldNet Exchange (USA)
  • Built object-oriented PHP & MySQL stored procedures for Singapore-based VOIP IP/PBX provider
  • Within a 3 week deadline, I laboriously designed and developed DeskNetPro software for high-volume call centers to run and  manage campaigns using asterisk-based VOIP, PHP and MySQL
  • Skillfully developed OfficeSuite CRM application which includes a group calendar, accounts, leads, campaigns, bids, ordering, invoice, payments and a ticketing system. 
  • Produced end user documentation for which I was highly praised by users
  • Effectively communicated with technical and non-technical teams of diverse nationalities in Singapore and in the Philippines
1996 - Present

Web Developer and IT Services (Independent Consultant)

Rainier eSolutions
  • Patiently guided clients in assessing requirements and proposed optimal solutions
  • Communicated effectively with non-technical teams to enable smooth outcomes
  • Designed, developed and documented all aspects of web application production, including database and website architecture and user interface design
  • Managed domains, websites and databases as a reseller of Windows Server hosting
  • Provided multi-platform technical support for users on Windows, Mac OS X and Linux
  • Competently built a WYSIWYG text editor for the intranet site using C#.NET
  • Proficiently administered a 50-user Windows Server 2003 network
  • Developed client-side backup script to overcome limitations of XP Home
  • Expertly designed FileMaker Pro databases to track tickets and inventory
  • Wrote a C# .NET 2.0 Windows application to parse & manage image files
  • Designed and developed an ASP.NET case management application using SQL Server and C#
  • Reverse-engineered websites and databases using Visio to produce sophisticated diagrams
  • Integrated existing applications and websites with Facebook API
2002 - 2007

Software Developer

ByteSmith, Inc.
  • Created a C# ASP.NET 2.0 website with back-end CMS for in-house maintenance 
  • Knowledgeably coded T-SQL stored procedures to query across multiple SQL Server databases
  • Competently programmed a C# .NET 2.0 Windows desktop file utility application
  • Provided skillful development, testing and implementation of a retail management application, eRiMS,  using Classic ASP which integrated corporate needs with simplicity for non-technical users
  • Built advanced, data-driven Excel reports for cross-database analysis
  • Produced training videos and copious user documentation
  • Strategic planning and user training resulted in a smooth, uneventful implementation
2000 - 2001

Internet Systems Engineer

Exodus Communications
  • Attentively monitored servers and network devices on time-critical production networks
  • Smooth collaboration with customers & in-house staff facilitated timely resolutions
  • Provided dedicated customer support for installation and configuration of hardware, OS and network devices
1991 - 2000

Computing Project Management Specialist

Boeing Commercial Airplanes
  • Communicated change requirements and tracked installs across multiple test environments
  • Carefully analyzed OS and middleware changes for DCAC/MRM project as a voting member of the Delivery Systems Change Control Board to ensure proper testing
  • Guided my organization in documenting processes to achieve SEI/CMM Level 2 AIM certification
  • Led a new-formed web team to design and maintain a high-traffic, data-driven intranet site
  • Proactively organized a focus group to establish collaborative processes for communication of software installations, which resulted in smoother communication between organizations and more accurate, timely data
Sep 2005 - Jun 2007

Instructor, Web Development

Immanuel Homeschool Group
  • Authored a web design textbook and curriculum customized for grades 8 to 12
  • Patiently provided age- and skill-appropriate classroom and online instruction