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SUMMARY

PROFILE

Well rounded professional who has served in multiple practice areas with proven experience in problem solving, achievement, personal impact, and leadership. Eager learner with information technology, operational, and strategic consulting experience. Extensive experience in business analysis, project management, lean concepts, and change management. A strong liaison between the business partners and the technical service delivery teams.

KEY SKILLS

Enterprise and Business Architecture  Requirements Gathering and Analysis
Data and Systems Architecture Solution Assessment and Validation
Enterprise Application Integration Lean Six Sigma
Business Process Management Agile

WORK EXPERIENCE

August 2016Present

Business Systems Analyst

BDO USA, LLP
  • Business Relationship Manager, Analyst, and Project Manager for BDO’s Audit & Assurance business unit. 
  • Designed, oversaw development of, and led the rollout of a custom, integrated application enabling Assurance Partners and National QC to easily comply with new PCAOB regulations. 
  • Led solution redesign and implementation of enhancements to BDO’s Prospect Check system, improving the distribution and ease of use for Independence checks, ensuring conflicts of interest are avoided. 
  • Finalizing the recommended solution for National QC’s internal audit process, which will take the process out of Excel and SharePoint, maintain roles and confidentiality, and allow professionals to collaborate more effectively on questionnaires and required documentation.
December 2014August 2016

Senior Business Analyst, Enterprise Applications

PERRIGO COMPANY PLC
  • Lead analyst for the enablement of small business functionality estimated to internalize $7 million in profit margins and expand Perrigo’s reach to business not associated with sales representatives. 
  • Led design and integration of Perrigo’s eCommerce API-driven platform (Mozu) with SAP through the use of IBM Integration Bus, reducing operational costs by $60K annually. 
  • Solution design to enable automation for partner and employee sign-ups for eCommerce preferred pricing, opening the door for over 10,000 direct brand marketing opportunities. 
  • Designed solution to link Service-Now with SAP PPM timesheets to gain clarity for leadership on where over $3 million in ITS enhancement budget is allocated. 
  • Conducted discovery and conception activities to prepare high-level project planning and change management for Perrigo’s 1,053 client applications for Windows 10. 
  • Recognized by senior leaders as point person to drive positive change and intentional collaboration between cross-functional groups.
March 2012December 2014

Manager, SAP Development

PERRIGO COMPANY PLC
  • Optimized development team’s service delivery model to decrease backlog by 90%. 
  • Contributed to 25% reduction in rework through shared services process improvement initiatives. 
  • Increased time adherence by 75% through the introduction of Gamification mechanics. 
  • Gained approval from the CIO to implement formal IT&S Flex-place Policy with a 40% take-rate. 
  • Architected Perrigo’s first custom mobile application, from platform integrations to governance. 
  • Led the professional growth of seven global developers, three associates (interns), and up to six contractors. 
  • Collaborated with business process architects & team leads to create a scalable service delivery model to: better organize & prioritize requests from the business, track deliverables & progress, and increase the predictability of release-level commitments.
August 2010March 2012

Application Engineer - SAP Programmer/Analyst

PERRIGO COMPANY PLC
  • Increased SOX compliance within SAP DMS functionality to near 100% through the integration of authorization objects and checks in standard SAP user exits. 
  • Improved reporting effectiveness near four-fold through the design and implementation of a custom dynamic DMS search query. 
  • Delivered technical artifacts on-time as the Technical Lead for PBM Nutritionals SAP Integrationorganized and prioritized PBM development objects, unit testing, gap analysis, user test scripts, etc. 
  • Selected and coordinated third party contractors’ development for various project work.
November 2007July 2010

Business Consultant

CONTAX INC
  • Led SAP solution implementations customized to meet clients’ needs across a variety of industries including food and beverage, retail, metal fabrication, manufacturing, and logistics. 
  • Account and resource manager for three primary clientsmanaging a resource team of eight consultants. 
  • Lead for four UPS ConnectShip demonstrations & integrations with SAP. 
  • Trusted analyst and advisor for clients; managed project life cycles from start to end to maximize the effectiveness of the finished product with budgets in excess of $500,000. 
  • Consistently finished quoted projects within timelines; decreased client cost and increased project turnover.
October 2006October 2007

Logistical Coordinator

DAYMON WORLDWIDE
  • Maximized in-store availability for private label food and non-edible divisions for 1440 Kmart stores. 
  • Reduced non-productive inventory 40% in assigned private label food divisions while maximizing KPIs. 
  • Shared and gained innovative global knowledge in effort to globalize private label development and growth.

EDUCATION

20022006

UNIVERSITY OF MICHIGAN COLLEGE OF ENGINEERING

Bachelor of Science in Engineering

Major in Industrial & Operations Engineering - Ann Arbor, MI