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Demetrick Duper

  • Carrollton, TX

"If you spend too much time thinking about a thing, you'll never get it done." -Bruce Lee

Professional Summary

Experienced Security Officer focused on Safety and Psychological Analysis. Diplomatic approach regarding problem solving and conflict resolution. High ethical standards; honest and professional with supervisors, employees and customers at all times regarding suspicious events and security queries.

Work History

Jan 2014Aug 2016

Security Officer to Garage Navigator; Mentor

Maryland Live! Casino
  • Trained new employees promoting critical thinking and self-development in a corporate setting.
  • Field Reports appraised by supervisors and assisting Law Enforcement.
  • Consistent appraisal on "Live! 5" Guest Service skills.
  • Comfortable and communicative with Upper Management and Executives regarding sporadic changes in fast-paced environment.
Jan 2013Jun 2013

Asset Protection Specialist

Ross Dress for Less
  • Communicated effectively with employees/employers to avert discrepancy
  • Mitigated internal/external theft/fraud within the company standings
  • Provided customer service with proper knowledge of varying retail events
  • Thoroughly searched certain areas with little to no CCTV visual to prevent unauthorized/unwanted activity
  • Assisted floor personnel with repositioning/stocking of merchandise
  • Monitored cash registers, assisting in monetary audits, and supervising booking of daily till-ins/till-outs
  • Exercised usage of Human Resources for store development.
Jun 2013Dec 2013

Public Safety Officer

AlliedBarton Security Services

Streamlined training module for new hires.

Levied emergency situations with communications between dispatch, surveillance and law enforcement/emergency medical technicians.

Exercised effective crowd control practices.

Consistent mobile duties:

  • Daily vehicle and equipment inspection/preparation
  • Communicating via two-way radio or cellular phone
  • Assisted patrons with mild to moderate vehicle repairs
  • Responded to and reported vehicular accidents to dispatch
  • Cited and reported parking violations
  • Filed field reports; proofread, edited, and revised reports using Report Exec software
Dec 2011May 2012

Slot Technician

Lucky Star Casino
  • Inspected and repaired simple slot machine software and hardware errors with efficiency
  • Replenished and refurbished slot machine equipment and necessities
  • Provided guest service with punctuality and steadfastness in a high-volume, fast-paced environment
  • Understood  and operated with computer hardware and software adeptly and comfortably
    • Having an understanding of (but not limited to) VGT, IGT, AGS, Bally, Aristocrat, and Multimedia hardware and software
    • Operating with superior technicians on installation of Linux and Windows software; properly installing various slot monitors and motors
  • Corrected simple to advanced network connection errors and/or server errors
  • Communicated with Cheyenne & Arapaho Gaming Commission with properly filled daily slot logs and machine welfare assessments
Sep 2010Dec 2011

Security Officer

Lucky Star Casino-Clinton
  • Maintained composure in a high activity environment
  • Inspected and properly limited customers' alcohol consumption to deter health/driving hazards
  • Assisted and cooperated with law enforcement regarding criminal/unauthorized activity
  • Providied customer service to customers with professional demeanor
  • Escorted important personnel to designated/restricted/sensitive areas
  • Monitored and maintained surveillance equipment with employers to properly lessen internal and external theft/fraud within establishment
  • Practiced proper government identification visual assessments to identify fraudulent and suspicious persons from possible underage drinking or unauthorized entry
  • Remained updated in procedures and protocol regarding (but not limited to) Title 31, Bank Secrecy Act, Suspicious Activity Reports, and Currency Transaction Reports
Jun 2010Jul 2010

BOP Hand

Eagle Oil Field Services
Jul 2009Mar 2010

Sales Associate

Walmart
Dec 2005May 2006

Customer Service Representative

Tom Thumb (Safeway)

Education

Aug 2006Dec 2009

English and Literature

Southwestern Oklahoma State University

Obtained 51 credit hours total. English - Writing Emphasis focus

Jan 2003May 2006

H.S. Diploma

R. L. Turner High School

Skills

Report Exec Software

Generated numerous reports with adequate pictures and information regarding an array of incidents.

Microsoft Excel

Allocated revenue, tallied varying data for collection, created a multitude of spreadsheets having useful, unique usages.

Microsoft Powerpoint

Developed step-by-step professional walk-throughs and PowerPoints for teaching and persuasive purposes

Microsoft Word

Experienced user in creating, revising, proofreading, and editing documentation, promoting a pristine, professional, and personalized appearance for the work environment. Created signage and notices with clarity and thorough explanations.

Certifications

20162018

Non-Commissioned Officer (Level 2)

T.O.P.S.

Able to preform the basic duties of an entry-level officer. Licensed by S1 Security Agency owned by William Drake.

Oct 2013Oct 2015

Adult First Aid CPR AED

American Red Cross

Completed the required training and has knowledge and understanding of basic adult and child first aid, the knowledge and understanding of cardiopulmonary resuscitation, and understands the proper procedure to utilize an automated external defibrillator.

References

Chaz Franks

Collegiality stems from Southwestern Oklahoma State University; reliable co-worker. Contact Number: (580) 819-2975

Eric Murray

Level III Commissioned Officer. Contact Number: (214) 336-0631

Richard Clayton- Verizon Wireless

Attended Southwestern Oklahoma State University; Graduated from Oklahoma State University; Contact Number: (240) 444-6384

Wazir Price

Collegiality stems from Southwestern Oklahoma State University; Member of Omega Psi Phi Fraternity; reliable co-worker and supervisor in various jobs. Contact Number: (405) 308-1465