Duncan Mcrae

I have been making coffee for years but over the past 2 years decided to formalise my enthusiasm with Barista Qualifications (see below). Working at Wake Me Up has enabled me to fine tune my skills in coffee making, free pouring, as well as assist in the restructure and organisation of the cafe's food and beverage provisions. Making meals, serving customers and using the POS at the front counter were all part of the skill set that complemented my barista duties.

Through the training received via the Wealthy Affiliate Network, I have personally developed a marketing website promoting Samsung technology. I have written blog posts and product reviews connected with Android technology. As a Premium Member of Wealthy Affiliate Network, I have designed training modules and mentored new members.

I am an accomplished online English tutor, having taught more than 1000 sessions to over 2000 different students. These range from Level 2 & 3 beginners to accomplished English speakers. I teach adults and children. Based on those sessions, my current satisfaction rating is 9.3/10. Lessons range from grammar skills and vocabulary enhancement to fine tuning conversation skills. TutorABC is one of the world's largest online English teaching platforms catering to the ever expanding Chinese field of English language learning.

I managed and operated several successful window cleaning businesses for a total of 18 years. I personally provided window cleaning services to more than 1,000 commercial and domestic clients in five different locations throughout Eastern Australia. As manager and operator, I was responsible for marketing, cold canvassing (growing the client base), and communicating and liaising with clients, suppliers, and service providers through face to face, electronic and telephone interactions. I became proficient in effective PR techniques with clients and providers. When each business was established in a location and operating successfully,  I sold it and relocated to set up a new one in another location. The sale of each business required my training the new owners to successfully operate the business, including window cleaning techniques and business procedures.

The Wealthy Affiliate Network training program trains members through online material and live video training to grasp the WordPress web development system. Its modules focus on SEO, SEM, content writing in conjunction with everything WordPress. Email and local marketing is included along with how to build a niche business with affiliate marketing links. There are over 200,000 active participants in this program.

This course results in a nationally recognised Statement of Attainment listing the units SITHFAB204 Prepare and serve espresso coffee and SITXFSA101 Use hygienic practices for food safety. This is a 5-hour barista experience that starts from the basics and culminates in two hours of non-stop coffee-making focusing on milk texturing and coffee art. All the cutting-edge tricks using etching and free-pouring techniques are taught.

A 360 hour Foundational + 5 Electives Course designed  for the professional, career-minded global or local English teacher. I selected and successfully completed the electives of Business English, Computer Assisted Language Learning, IELTS / TOEFL examination, Private Tuition and Travel and Tourism English Training. I hold certificates in all these electives, as well as the Advanced Diploma certificate.